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Organizational Behavior Experiences and Cases

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ISBN-10: 0314045961

ISBN-13: 9780314045966

Edition: 4th 1995

Authors: Dorothy Marcic

List price: $34.25
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This text is a compilation of 67 engaging, flexible, & tested exercises for active learning of organizational behavior. Exercises range from the simple to the complex & can be implemented as individual or group activities. Self-inventories, role-plays, & case studies provide a diversity of experiences. A section of 11 short readings serves as an anchor to students new to experiential methods, group processes, & case analysis.
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Book details

List price: $34.25
Edition: 4th
Copyright year: 1995
Publisher: West Publishing Company, College & School Division
Binding: Paperback
Pages: 459
Size: 8.50" wide x 10.25" long x 0.75" tall
Weight: 1.848
Language: English

Dorothy Marcic, EdD, MPH, is a former faculty member at Vanderbilt University. Dr. Marcic is also a former Fulbright Scholar at the University of Economics in Prague and the Czech Management Center, where she taught courses and did research in leadership, organizational behavior, and cross-cultural management. She teaches courses at the Monterrey Institute of International Studies and at the University of Economics in Prague and has taught courses and given presentations at the Helsinki School of Economics, Slovenia Management Center, College of Trade in Bulgaria, City University of Slovakia, Landegg Institute in Switzerland, the Swedish Management Association, Technion University in Israel, and the London School of Economics. She has served on the boards of the Organizational Teaching Society, the Health Administration Section of the American Public Health Association, and the Journal of Applied Business Research. Dr. Marcic has authored 12 books, including Organizational Behavior: Experiences and Cases, (South-Western Publishing, 6th Edition, 2001), Management International (West Publishing, 1984), Women and Men in Organizations (George Washington University, 1984), and Managing with the Wisdom of Love: Uncovering the Virtue in People and Organizations (Jossey-Bass, 1997), which was rated one of the top ten business books of 1997 by Management General. In addition, she has had dozens of articles printed in publications such as Journal of Management Development, International Quarterly of Community Health Education, Psychological Reports, and Executive Development. Professor Marcic has conducted hundreds of seminars on various business topics and consulted for executives at AT&T Bell Labs, the governor and cabinet of North Dakota, the United States Air Force, Slovak Management Association, Eurotel Czech Ministry of Finance, the Cattaraugus Center, USAA Insurance, State Farm Insurance, and the Salt River-Pima Indian Tribe in Arizona.

Introduction to Organizational Behavior
Assumptions about People and Organizationsp. 1
A Manager's Jobp. 5
My Absolute Worst Job (or Boss): An Icebreakerp. 9
Personality and Attitudes
Personality Assessment: Jung's Typologyp. 11
Locus of Controlp. 17
Element B: An Interpersonal Relations Instrumentp. 21
Perception and Attribution
Incongruent Perceptions: The Case of the "Other Systems Group"p. 29
The Case of the Predictable Bikersp. 31
Defense Mechanismsp. 33
Learning and Reinforcement
The Learning-Model Instrumentp. 35
What Does Learning Really Mean?p. 43
Work Motivation
Motivating the Simpsonsp. 45
Work vs. Playp. 49
Mega Manufacturingp. 53
Motivating Performance: Goal Setting and Reward Systems
The Brady Bunch Experience Equity Theoryp. 57
Team Ring-Toss--An Experiential Exercisep. 61
Work Stress
Assessing Your Level of Stressp. 65
Strategies for Managing Stressp. 75
Group and Team Behavior
Tower of Team Powerp. 83
Wilderness Survivalp. 87
Merger at Mother Hubbard Shoesp. 93
Windsock, Inc.p. 95
Tilt! An Exercise in Team Learning Under Competitive Conditionsp. 99
Power and Political Behavior
Empowermentp. 103
Experiencing Influence Stylesp. 117
A Simple--But Powerful--Power Simulationp. 119
Conflict and Negotiation
Management of Differencesp. 121
Ugli Orange Casep. 131
Border Disputep. 133
Prisoner's Dilemma: An Intergroup Competitionp. 135
Leadership: Foundations
Take Me to Your Leader--An Imaginative Reflectionp. 137
Path-Goal Leadership: The Pat Howard Role Playp. 143
Leadership Role Plays: Using Coaching and Counseling Skillsp. 153
Leadership: Contemporary Developments
Leadership: Its Essencep. 155
Ten Minutes Until Crunch Time--A Role Playp. 157
The Teledon Industries Role Playp. 159
The President's Decision: A Role Playp. 161
Interpersonal Communication
Poor Listening Habits: Identifying and Improving Themp. 165
Feedback: Interpersonal Relationships in Groupsp. 169
Decision-Making in Organizations
Improving Organizational Decision-Makingp. 171
Minute Memosp. 177
Job Design
Job Design Exercisesp. 185
Emily Fife and Learning a Livingp. 191
Organization Design
The Four Frames Model: Analyzing a Hospital Department Consolidationp. 195
The Honda Case: Designing for Qualityp. 201
Words-In-Sentences Companyp. 207
Organizational Culture
Organizational Culture Assessmentp. 213
Decisions at R. J. P. and B. Advertisingp. 219
Organizational Change
Force Field Analysisp. 221
An Ancient Talep. 225
Tolerance for Ambiguityp. 227
Adaptors and Innovatorsp. 231
Developing Vivid Languagep. 235
Management of Diversity
Becoming a Minority: Being Exposed to Cultural Diversityp. 237
Understanding Race and Gender Differencesp. 241
What's in a Name: Cultural Meaningsp. 243
International Cross-Cultural Management
Lao Bao'sp. 245
The Owl: Cross-Cultural Sensitivityp. 253
Values and Ethics
Moral Dilemmasp. 255
Ethics in International Businessp. 261
Integrative Cases and Exercises
SSS Software: An In-Basket Exercisep. 265
Organization Learning: Humpty Dumpty Takes a Fallp. 277
Casual Togs, Inc.p. 279
The Pleasure Boat Shipyardp. 287
The Leadership Self-Study Projectp. 291
Professional Skills Assessmentp. 293
Synthesis: Would You Hire Pat Howard?p. 299
Instructions to New Groupsp. 301
An Introduction to Casesp. 304
A Model for the Development of Skillsp. 308
Participating in Role Playsp. 309
Learning from Inventoriesp. 310
Giving and Receiving Feedbackp. 311
Analysis of Team or Group Effectivenessp. 313
On Using the Classroom as an Organizationp. 315
Effective Group Participant Peer Evaluation (BARS Format)p. 317
Jung's Personality Typologyp. 321
Observing and Understanding Group Processesp. 328
Change Itself Is Changingp. 334
Roles and Other Confidential Information
The Teledon Industries Role Play--Role Description for Kim Woodhallp. 335
Ugli Orange Case--Role Description for Dr. Rolandp. 337
Coaching and Counseling--Role Description for Pat Jones, Supervisorp. 338
The President's Decision--Role Description for John/Joan Wardp. 340
Path-Goal Leadership: The Pat Howard Role Play--Role Description for Pat Howard, Manager, Round 1p. 341
Border Dispute--TOP SECRET: Arak Negotiation Informationp. 342
Experiencing Influence Styles--Role Description for Dale Williamsp. 346
Ugli Orange Case--Role Description for Dr. Jonesp. 347
Path-Goal Leadership: The Pat Howard Role Play--Role Descriptions for Subordinates, Round 1p. 348
Incongruent Perceptions--The Case of the "Other Systems Group": Part IIbp. 350
The President's Decision--Role Description for William/Wanda Carsonp. 351
The Teledon Industries Role Play--Description for Robin Gerrityp. 352
The President's Decision--Role Description for James/Jane Jacksonp. 353
Experiencing Influence Styles--Role Descriptions for Subordinatesp. 354
Border Dispute--Scoring Protocolp. 355
Path-Goal Leadership: The Pat Howard Role Play--Role Description for Pat Howard, Manager, Round 2p. 356
Coaching and Counseling--Role Description for Robin Smith, Subordinatep. 357
The Owl: Cross-Cultural Sensitivity--Role Description for X-iansp. 359
Poor Listening Habits: ABC Listening Sheetp. 361
The President's Decision--Role Description for Russell/Rita Haneyp. 362
Path-Goal Leadership: The Pat Howard Role Play--Role Descriptions for Subordinates, Round 2p. 363
Border Dispute--TOP SECRET: Barkan Negotiation Informationp. 365
Coaching and Counseling--Role Description for Observerp. 369
The Owl: Cross-Cultural Sensitivity--Role Description for Americans/Westernersp. 372
Poor Listening Habits: NL Sheetp. 373
Merger at Mother Hubbard Shoes--Chris Petersp. 374
Incongruent Perceptions--The Case of the "Other Systems Groups": Part IIap. 375
The Teledon Industries Role Play--Description for Chris Reillyp. 376
Merger at Mother Hubbard Shoes--Pat Johnsonp. 377
Border Dispute--Treatyp. 378
Table of Contents provided by Syndetics. All Rights Reserved.