Business Class Etiquette Essentials for Success at Work

ISBN-10: 0312338090

ISBN-13: 9780312338091

Edition: 2005

List price: $22.99 Buy it from $2.35
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Description:

Have you forgotten a person's name two minutes after being introduced? Have you wondered which fork to use or how to discreetly pay the check while attending an important business dinner? Have you insulted an international client by mistake and didn't realize it until it was too late? Making these types of errors can get in the way of getting ahead. However, these faux pas can be avoided by exercising a little bit of business etiquette. Business etiquette is a powerful, practical, and profitable skill you can use when it most counts to get a job, keep a job, or succeed on the job. It is a set of rules and guidelines that makes your professional relationships more harmonious, productive, manageable, and meaningful. International etiquette expert Jacqueline Whitmore provides tips, tactics, and cautionary tales--gleaned from the experience of a multitude of successful CEOs and top managers--as well as information on how to: - Be more polished and professional in the boardroom or at the dining table - Master the art of mingling, networking, and remembering names - Communicate effectively via technology - Keep in touch, nurture professional relationships, and turn contacts into contracts - Write effective thank-you notes and send the perfect business gift every time - Be more "global-minded" and enhance international relationships "Business Class will teach you the nuances of treating colleagues, clients, and customers with courtesy and respect, which in turn will increase your visibility, credibility, and profitability.
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Book details

List price: $22.99
Copyright year: 2005
Publisher: St. Martin's Press
Publication date: 7/1/2005
Binding: Hardcover
Pages: 192
Size: 5.75" wide x 8.50" long x 0.50" tall
Weight: 0.748
Language: English

Foreword
First, and lasting, impressions
Small touches equal big business
Suit up for success
Master your mingle-ability
Small talk savvy and effective listening
Dining for dollars : the art of the meal
Techno-etiquette : minding your manners in the electronic age
Going global : how to avoid an international incident
The power of positive thanking
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