How to Have That Difficult Conversation You've Been Avoiding

ISBN-10: 0310267145

ISBN-13: 9780310267140

Edition: 2006

List price: $16.99 Buy it from $10.14
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This practical handbook shows readers how to have that difficult conversation they've been avoiding. The text shows how healthy confrontation can improve relationships, and shows how to tell people what you want, stop bad behaviour and deal with counterattack.
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Book details

List price: $16.99
Copyright year: 2006
Publisher: Zondervan
Publication date: 12/26/2005
Binding: Paperback
Pages: 320
Size: 5.50" wide x 8.25" long x 1.00" tall
Weight: 1.012

Robin Preiss Glasser has illustrated numerous children's books including America: A Patriotic Primer, A is for Abigail, and Our Fifty States by Lynne Cheney, Daddy's Girl by Garrison Keillor, Tea for Ruby by Sarah Ferguson, and the Fancy Nancy picture books by Jane O'Connor.Cofounder of Cloud/Townsend Communications, Henry Cloud is a popular speaker and licensed psychologist. Cloud graduated with a doctorate in clinical psychology from Rosemead Graduate School of Psychology and maintains a private practice in Newport Beach, California. Also a cohost of the nationally broadcast "Minirth Meier New Life Clinic," Cloud has written numerous books with his business partner John Townsend, including Safe People, Twelve Christian Beliefs That Can Drive You Crazy, The Mom Factor, and the Gold Medallion award-winning Boundaries. On his own, Cloud, who specializes in individual adult psychotherapy, has written the books Changes That Heal: How to Understand Your Past to Ensure a Healthier Future and Secrets of Your Family Tree.

Confident Confrontations
Why You Need to Have That Difficult Conversation
The Talk Can Change Your Life
The Benefits of a Good Conversation
The Essentials of a Good Conversation
Be Emotionally Present
Be Clear about "You" and "I"
Clarify the Problem
Balance Grace and Truth
Stay on Task
Use the Formula, When You Do "A," I Feel "B"
Affirm and Validate
Apologize for Your Part in the Problem
Avoid "Shoulds"
Be an Agent for Change
Be Specific
Differentiate between Forgiving and Trusting
Seeing How It's Done
Telling People What You Want
Making Someone Aware of a Problem
Stopping a Behavior
Dealing with Blame, Counterattack, and Other Problems
Getting Yourself Ready to Have the Conversation
Why You Need to Be Ready
How to Get Ready
Having the Difficult Conversation with People in Your Life
With Your Spouse
With Someone You're Dating
With Your Child
With Your Parent
With Adult Children
At Work
With People in Authority
Speaking the Truth in Love
Small Group Dicussion Guide
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