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Send Why People Email So Badly and How to Do It Better

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ISBN-10: 0307270602

ISBN-13: 9780307270603

Edition: 2nd 2008 (Revised)

Authors: David Shipley, Will Schwalbe

List price: $19.95
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Send-the classic guide to email for office and home and an instant success upon its publication in 2007-has become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication. Filled with real-life email success (and horror) stories and a wealth of useful and entertaining examples,Senddissects all the major minefields and pitfalls of email. It provides clear rules for navigating today7;s hot-button issues, from bccs and salutations to emoticons and subject lines. It offers essential strategies to help you both better manage the ever-increasing number of emails you receive and improve the ones you send. In this revised and updated…    
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Book details

List price: $19.95
Edition: 2nd
Copyright year: 2008
Publisher: Knopf Doubleday Publishing Group
Publication date: 9/2/2008
Binding: Hardcover
Pages: 288
Size: 5.25" wide x 7.75" long x 1.00" tall
Weight: 0.792
Language: English

Billie Letts was born Billie Dean Gipson in Tulsa, Oklahoma on May 30, 1938. She received a bachelor's degree in English and education from Southeast Missouri State University and a master's in behavioral studies from Southeastern Oklahoma State University. She taught English in grade school before moving to the college level. Her last position was at Southeastern Oklahoma State University. Her first novel, Where the Heart Is, was published in 1995. It received the 1996 Oklahoma Books Award, the Walker Percy Award, and was an Oprah Book Club selection. It was adapted into a movie starring Natalie Portman and Ashley Judd in 2000. Her other works included Shoot the Moon and The Honk and…    

Will Schwalbe has worked in publishing (most recently as senior vice president and editor in chief of Hyperion Books); digital media, as the founder and CEO of; and as a journalist, writing for various publications including The New York Times and the South China Morning Post. He is on the boards of Yale University Press and the Kingsborough Community College Foundation. He is the coauthor, with David Shipley, of Send: Why People Email So Badly and How to Do It Better. Find out more about The End of Your Life Book Club on www.theendofyourlifebookclub.comFollow Will on Twitter at Friend Will on Facebook at Will on Pinterest at…    

Introduction: Why Do We Email So Badly?
When Should We Email?
The Anatomy of an Email
How to Write (the Perfect) Email
The Six Essential Types of Email
The Emotional Email
The Email That Can Land You in Jail
The Last Word
A New Last Word: How to Keep Email from Taking Over Your Life
How to Read Your Header