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Productivity Measurement and Improvement Organizational Case Studies

ISBN-10: 0275939073

ISBN-13: 9780275939076

Edition: 1995

Authors: Robert D. Pritchard

List price: $86.00
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Book details

List price: $86.00
Copyright year: 1995
Publisher: ABC-CLIO, LLC
Publication date: 4/25/1995
Binding: Hardcover
Pages: 400
Size: 6.75" wide x 9.75" long x 1.25" tall
Weight: 1.738
Language: English

Robert D. Pritchard received his bachelor's degree in Psychology from UCLA in 1966 and his Ph.D. in 1969 from the University of Minnesota, specializing in Industrial-Organizational Psychology. He was Assistant and later Associate Professor of Psychology at Purdue University from 1969-1977. He was Professor of Psychology at the University of Houston from 1977-1988 where he also served as the Director of the Industrial and Organizational Psychology Program. He was Professor of Psychology and Management at Texas A&M University from 1988-2003 and was the Director of the Industrial and Organizational Psychology there from 1988-1997. From Fall of 2003 to the present, he has been Professor of Psychology and Management at the University of Central Florida. He has received several research awards such as the SIOP dissertation award and the SIOP Distinguished Scientific Contribution Award. He is a Fellow in SIOP, the American Psychological Association, and in the American Psychological Society, has been Chairman of the Society of Organizational Behavior and President of the Houston Association of Industrial and Organizational Psychologists. He has been on the editorial boards of professional journals, and was the Editor of the SIOP Organizational Frontiers book series. He was a member of the Commission on Incentives and Productivity for the state of Texas for five years and has been appointed to the Board of Directors of the International Foundation for Research in Performance Management Systems. His primary interests are measuring and improving organizational effectiveness and understanding and assessing motivation. He has worked on enhancing productivity and effectiveness with organizations in the United States and abroad. He was a member of a National Research Council panel reporting on organizational productivity. He has published in the areas of motivation and productivity, including numerous articles and nine books. He has given workshops, symposia, and other presentations on his productivity work in the US, Canada, England, the Netherlands, Germany, Switzerland, Finland, Mexico, Puerto Rico, Spain, the Czech Republic, Sweden, New Zealand, and Russia.Sallie J. Weaver is a doctoral candidate in the Industrial and Organizational Psychology program at The University of Central Florida (UCF).� She earned a B.S. in Psychology with a certificate in Performance Management from The Florida State University and an M.S. in Industrial/Organizational Psychology from UCF. Sallie is a senior graduate research associate at the Institute for Simulation and Training where her stream of research focuses on team performance processes, team effectiveness, and� performance measurement, with an emphasis in healthcare and patient safety. Sallie is also the recipient of the 2009 Thayer & Joyce Graduate Fellowship awarded by the Society for Industrial/Organizational Psychology and the 2009 Doctoral Scholarship awarded by the National Training and Simulation Association via the Interservice/Industry Training, Simulation, and Education Conference.Elissa L. Ashwood is president and Chief Strategist of Strategy 42, a private practice specializing in personal and management strategy. Named for the ultimate answer to the ultimate question of life, the universe and everything in Douglas Adam�s Hitchhiker�s Guide to the Galaxy, 42 is short for the unique mix of things that really matter to her clients. Her combination of award-winning performance research, structured problem-solving and operational design expertise - with a heart - helps individuals and organizations identify and achieve their priorities. Elissa�s breadth of leadership experience includes roles as a Finance and HR executive at Citibank, American Express and AIG, as a McKinsey & Co. consultant and as a published author. She is often described as a role model of work-family balance. Her success in developing leaders and improving some of the best organizations in the wor

Preface
Introduction
ProMES in Manufacturing Settings
ProMES in an Electronic Assembly Plant
ProMES as Part of a New Management Strategy
Productivity Measurement and Enhancement in Advanced Manufacturing Systems
ProMES in a Small Manufacturing Department
Results of Feedback and User Reactions
ProMES with Assembly Line Work Groups
It's More Than Just a Technology
ProMES in Service Settings
ProMES and Computer Service Technicians
An Australian Application
Individual and Group Productivity Enhancement in a Service Setting
ProMES in a Service Setting
Using ProMES to Evaluate University Teaching Effectiveness
ProMES in a Bank
ProMES in a Small Oil Distribution Company
Development of a Productivity Measurement and Feedback System in a Firm of Commercial Painters
Other Applications of ProMES
Testing the Feasibility of ProMES Before Implementation
A Case Study in the Dutch Steel Industry
Development of a New Performance Appraisal Instrument
An Application of the ProMES
Methodology
Linking Training Evaluation to Productivity
Strategic Objectives in Productivity Management
Combining Features of HISYS and ProMES
Conclusions Lessons
Learned About ProMES
Index