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Productivity Measurement and Improvement Organizational Case Studies

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ISBN-10: 0275939073

ISBN-13: 9780275939076

Edition: 1995

Authors: Robert D. Pritchard

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Book details

Copyright year: 1995
Publisher: ABC-CLIO, LLC
Publication date: 4/25/1995
Binding: Hardcover
Pages: 400
Size: 6.75" wide x 9.75" long x 1.25" tall
Weight: 1.738
Language: English

Robert D. Pritchard received his bachelor's degree in Psychology from UCLA in 1966 and his Ph.D. in 1969 from the University of Minnesota, specializing in Industrial-Organizational Psychology. He was Assistant and later Associate Professor of Psychology at Purdue University from 1969-1977. He was Professor of Psychology at the University of Houston from 1977-1988 where he also served as the Director of the Industrial and Organizational Psychology Program. He was Professor of Psychology and Management at Texas A&M University from 1988-2003 and was the Director of the Industrial and Organizational Psychology there from 1988-1997. From Fall of 2003 to the present, he has been Professor of…    

Preface
Introduction
ProMES in Manufacturing Settings
ProMES in an Electronic Assembly Plant
ProMES as Part of a New Management Strategy
Productivity Measurement and Enhancement in Advanced Manufacturing Systems
ProMES in a Small Manufacturing Department
Results of Feedback and User Reactions
ProMES with Assembly Line Work Groups
It's More Than Just a Technology
ProMES in Service Settings
ProMES and Computer Service Technicians
An Australian Application
Individual and Group Productivity Enhancement in a Service Setting
ProMES in a Service Setting
Using ProMES to Evaluate University Teaching Effectiveness
ProMES in a Bank
ProMES in a Small Oil Distribution Company
Development of a Productivity Measurement and Feedback System in a Firm of Commercial Painters
Other Applications of ProMES
Testing the Feasibility of ProMES Before Implementation
A Case Study in the Dutch Steel Industry
Development of a New Performance Appraisal Instrument
An Application of the ProMES
Methodology
Linking Training Evaluation to Productivity
Strategic Objectives in Productivity Management
Combining Features of HISYS and ProMES
Conclusions Lessons
Learned About ProMES
Index