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Brilliant Communication Skills What the Best Communicators Know, Do and Say

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ISBN-10: 0273761749

ISBN-13: 9780273761747

Edition: 2011 (Revised)

Authors: Gill Hasson

List price: $10.99
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Book details

List price: $10.99
Copyright year: 2011
Publisher: Pearson Education, Limited
Publication date: 12/6/2011
Binding: Paperback
Pages: 192
Size: 5.00" wide x 8.00" long x 0.50" tall
Weight: 0.660
Language: English

About the author
How to communicate
What is communication? Knowing your communication style
Confident communication
Active listening and skilful questioning
Reading between the lines: feelings, emotions and attitudes
What to say, and how to say it
Put it in writing
Brilliant communication skills in action
Putting it into practice
Difficult communication situations
Further reading