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Change Management Financial Times Briefing

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ISBN-10: 0273736191

ISBN-13: 9780273736196

Edition: 2010 (Revised)

Authors: Richard Newton

List price: $49.99
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Book details

List price: $49.99
Copyright year: 2010
Publisher: Pearson Education, Limited
Publication date: 11/25/2010
Binding: Paperback
Pages: 168
Size: 6.00" wide x 9.00" long x 0.50" tall
Weight: 0.792
Language: English

In brief
Executive summary
What is change management?
Types of change
The goals of change management
Achieving change
The eight building blocks of successful change
Finding a balance
Key terms and concepts
Why change management?
Why bother with change?
What are the risks of change?
What are the costs of change?
What are the rewards of change?
Who is changing?
Four change case studies
What does change success (or failure) look like?
In practice
How to manage change: a step by step guide
The process and model for managing change
The steps in the change management process
Understanding the organisational context
The change manager's toolkit
Change lessons
How to manage change: your role as an executive
Sponsors and stakeholders
The agenda setter
The change enabler
How to measure change
The relationship between measurement, change and change management
The challenges of measuring change
Types of data and sources
Sample measurements
The process of measuring change
How to talk about change
The basics: 10 ground rules for management talk
Talking about change in general
Talking about your current change
Planning communication of change initiatives
Credibility as a change savvy executive
Executive intervention
The triggers for intervention
In depth
Additional resources
Online references
Advisers and consultants