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Change Management Financial Times Briefing

ISBN-10: 0273736191

ISBN-13: 9780273736196

Edition: 2010 (Revised)

Authors: Richard Newton

List price: $49.99
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Book details

List price: $49.99
Copyright year: 2010
Publisher: Pearson Education, Limited
Publication date: 11/25/2010
Binding: Paperback
Pages: 168
Size: 6.00" wide x 9.00" long x 0.50" tall
Weight: 0.792
Language: English

Acknowledgements
In brief
Executive summary
What is change management?
Introduction
Types of change
The goals of change management
Achieving change
The eight building blocks of successful change
Finding a balance
Key terms and concepts
Why change management?
Introduction
Why bother with change?
What are the risks of change?
What are the costs of change?
What are the rewards of change?
Who is changing?
Introduction
Four change case studies
What does change success (or failure) look like?
In practice
How to manage change: a step by step guide
Introduction
The process and model for managing change
The steps in the change management process
Understanding the organisational context
The change manager's toolkit
Change lessons
How to manage change: your role as an executive
Introduction
Sponsors and stakeholders
The agenda setter
The change enabler
How to measure change
Introduction
The relationship between measurement, change and change management
The challenges of measuring change
Types of data and sources
Sample measurements
The process of measuring change
How to talk about change
Introduction
The basics: 10 ground rules for management talk
Talking about change in general
Talking about your current change
Planning communication of change initiatives
Credibility as a change savvy executive
Intervention
Executive intervention
Introduction
The triggers for intervention
In depth
Additional resources
Books
Journals
Online references
Advisers and consultants
Courses
Index