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Seven Cs of Consulting The Definitive Guide to the Consulting Process

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ISBN-10: 027366333X

ISBN-13: 9780273663331

Edition: 2nd 2003 (Revised)

Authors: Mick Cope

List price: $29.99
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Description:

Any consultant aiming to survive andsucceed ina competitive worldneeds to have a clear and concise change model to hand; one that can guarentee delivery of a wide range of change projects. Based around the author's 7C's model - client, clarify, create, change, confirm, continue, close - this book offers both budding and experienced consultants a solid framework to enable them to manage any consultancy assignment.With the help of the crib notes on the pull-out back pocket guide, the 7 C's model will show you how to improve your professionalism, and deliver clear and demonstrable results to clients, bringing them back for more. This second edition has been thoroughly overhauled to improve every aspect of the programme, with new models in all sections. There is a substantial additional element on ethical consulting - vital in the post-Enron business environment. Seven Cs of Consulting remains the definitive process guide, with no time sensitive case studies.
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Book details

List price: $29.99
Edition: 2nd
Copyright year: 2003
Publisher: FT Press
Publication date: 5/13/2003
Binding: Paperback
Pages: 324
Size: 6.00" wide x 9.00" long x 0.75" tall
Weight: 1.232
Language: English

The need for Sticky Change
The Seven Cs Framework
Client
Three Legged Stool 2 Head Heart Negotiation
Invest in the Trust Fund
Push/Pull Relationship
MPH Client Mapping
OUTCOME testing
Change ladder
Compound Contracting
Clarify
Diagnosis
Phase mapping
Shadow Dancing
Culture
Decision makers
System construction
Stakeholders
Life-cycle risk
Create
Managed creativity
Divergent Scanning
Convergent Choice
Solution Storyboarding
Resourcing the solution
Change
System dynamics
Organisation and disorganization
Understand the Resistance
Change Spectrum
Segment the consumer
Change Methodology
Energy Mapping
Confirm
Who is Responsible?
Climb the Ladder
Cockpit confirmation
The Qualitative-Quantitative mix
Measure Thrice cut once
Confirm the Costs
Continue
Sticky Steps
D-E Dissonance
Listen to the Language
Gravitational pull
Knowledge transfer
Learning Levels
Sell the story
Close
Look Back and learn
Look to Let go
Look now - Added value
Look Forward
The Consultants
Capital Knowledge as Capital Personal
Capital Personal Knowledge Bandwidth
Bibliography