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Working with People A Human Relations Guide

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ISBN-10: 0256220336

ISBN-13: 9780256220339

Edition: 1997

Authors: Leslie Minor-Evans, Lowell Lamberton

List price: $76.67
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Twenty-nine lessons highlight the individual skills needed to succeed in the workplace including building self-esteem, overcoming fear and anxiety, becoming a better listener, resolving conflict and managing stress.
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Book details

List price: $76.67
Copyright year: 1997
Publisher: McGraw-Hill Higher Education
Publication date: 7/30/1996
Binding: Paperback
Pages: 224
Size: 7.50" wide x 9.00" long x 0.50" tall
Weight: 0.990
Language: English

Personal Skill Building
How Is Your Self-EsteemToday? Showing Others Who You Really Are
Getting Rid of Fear
Now About That Attitude! What Do Values Have to Do with Anything? What Gets You Up in the Morning? The Number One Innovator: You! Learning to Deal with Change in Your Own Life
Are You Stressed Out? Are You Always Ethical?
Your Skills and The Group
Fitting into the Group—ShouldYou? Improving Climate—The Indoor Weather of the Workplace
Hey, Are You Listening? About Those Nonverbals! Learning to Communicate in Other Cultures
Watch for Hidden Agendas
How to Get Rid of the Games People Play—Including Your Own
Don’t Let Those Workplace Changes Get You Down
Are You Ever Caught in the Middle of a Conflict? You Can Be a Negotiator
How to Become the Person the Customer or Client Asks For
How to Tell People News They Don’t Want to Hear
Giving Customers and Clients the Strokes They Need
Becoming the Leader of a Team
Your Skills and Special Issues in Human Relations
Drugs, Alcohol, the Workplace, and You
What Should You Do About ThoseTroublemakers? Using Diversity as a Plus
Manage Your Time Wisely
Set Some Real Goals for the Future
Table of Contents provided by Publisher. All Rights Reserved.