JUANITA HEIGHAM is Associate Professor and Director of the Communicative English Program in the School of Cross-cultural Communication atnbsp;Sugiyama Jogakuen University, Nagoya,nbsp;Japan. Her research interests include teacher education, learner autonomy and curriculum design. ROBERT A. CROKER is Associate Professor in the Faculty of Policy Studiesnbsp;at Nanzan University in Nagoya, Japan.nbsp;He teaches research methods and language acquisition to masters students in the Nanzan University graduate school program. His main research interests are qualitative research, teacher development and classroom observation.