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New Welfare Bureaucrats Entanglements of Race, Class, and Policy Reform

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ISBN-10: 0226874923

ISBN-13: 9780226874920

Edition: 2009

Authors: Celeste Watkins-Hayes

List price: $35.00
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Description:

As the recession worsens, more and more Americans must turn to welfare to make ends meet. Once inside the agency, the newly jobless will face a bureaucracy that has undergone massive change since the advent of welfare reform in 1996. A behind-the-scenes look at bureaucracy's human face, The New Welfare Bureaucrats is a compelling study of welfare officers and how they navigate the increasingly tangled political and emotional terrain of their jobs.Celeste Watkins-Hayes here reveals how welfare reform engendered a shift in focus for caseworkers from simply providing monetary aid to the much more complex process of helping recipients find work. Now both more intimately involved in their…    
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Book details

List price: $35.00
Copyright year: 2009
Publisher: University of Chicago Press
Publication date: 8/1/2009
Binding: Paperback
Pages: 328
Size: 0.63" wide x 0.89" long x 0.07" tall
Weight: 1.232
Language: English

Acknowledgments
Introduction: Do Street-Level Bureaucracies Matter in a Post-Welfare Era?
Situated Bureaucrats: Locating Identity in Catch-All Bureaucracies
Not Everyone Has the Same Bag of Tricks: Identity Discord, Discretionary Toolkits, and Policymaking in a Changing Institution
Reinventing the Street-Level Welfare Bureaucrat? The Reformation of Professional Identities in Postreform Welfare Offices
Am I My Sister's Keeper? Race, Class, Gender, and Community in Staunton
Race, Place, and Politics: Negotiating Community and Diversity in Fishertown
Conclusion: The Crisis of Identity in Catch-All Bureaucracies
Professional Identities in the Making: A History of the Profession of Welfare Casework
Demographic Data
Methodology
Notes
Works Cited
Index