Fatal Words Communication Clashes and Aircraft Crashes

Name: Fatal Words Communication Clashes and Aircraft Crashes
Price: 9.7 USD
Availability: InStock
ISBN: 9780226132013

ISBN-10: 0226132013

ISBN-13: 9780226132013

Edition: 1997

Authors: Steven Cushing

List price: $33.00

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Description:

On March 27, 1977, 583 people died when KLM and Pan Am 747s collided on a crowded, foggy runway in Tenerife, the Canary Islands. The cause, a miscommunication between the pilot and the air traffic controller. The pilot radioed, "We are now at takeoff," meaning that the plane was lifting off, but the tower controller misunderstood and thought the plane was waiting on the runway. In Fatal Words, Steven Cushing explains how miscommunication has led to dozens of aircraft disasters, and he proposes innovative solutions for preventing them. He examines ambiguities in language when aviation jargon and colloquial English are mixed, when a word is used that has different meanings, and when…

Book details

List price: $33.00
Copyright year: 1997
Publisher: University of Chicago Press
Publication date: 5/15/1997
Binding: Paperback
Pages: 176
Size: 5.51" wide x 8.43" long x 0.52" tall
Weight: 0.528
Language: English



Preface


Acknowledgments


Introduction: Language and Aviation Safety Pt



Language-Based Communication Problems



Problems of Language



Problems of Reference



Problems of Inference



Problems Involving Repetition Pt



Communication Problems Not Based on Language



Problems with Numbers



Problems with Radios



Problems of Compliance



General Problems Pt



Potential Solutions



Immediate Fixes



A Long-Term Solution: An Intelligent Voice Interface for Aviation Communication



A Shorter-Term Solution: An Error-Resistant Visual Interface for Aviation Communication


Appendix: The Aviation Interface Research (AIR) System: Technical Description


Notes


Glossary: Standard Contractions


Used in the Examples


Index of Subjects


Index of Problematic Phrases