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| Public Speaking and Critical Listening | |
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| Study Public Speaking in Higher Education | |
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| Studying Public Speaking | |
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| Orality in Social-Political Life Basic Elements in the Speechmaking Process | |
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| Ethical Responsibilities for Speakers | |
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| Your First Speech | |
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| Getting Started | |
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| Selecting and Narrowing Your Subject | |
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| Determining Your Purposes and Central Idea | |
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| Analyzing the Audience and Occasion | |
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| Gathering Your Speech Material | |
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| Making an Outline | |
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| Practicing Aloud | |
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| Developing Confident Delivery | |
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| Critical Listening | |
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| Hearing and Listening | |
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| Barriers to Good Listening | |
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| Practical Listening Techniques | |
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| Developing Skills for Critical Listening | |
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| Public Speaking and Cultural Challenges | |
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| The Nature of Cultural Processes | |
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| Understanding Our Multicultural Society | |
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| Strategies for Negotiating Cultural Differences | |
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| Planning and Preparing your Speech | |
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| Understanding Your Audience | |
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| Analyzing Your Audience Demographically | |
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| Analyzing Your Audience Psychologically | |
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| Discovering Demographic and Psychological Factors | |
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| Using Audience Analysis in Speech Preparation | |
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| A Sample Audience Analysis | |
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| Finding and Using Supporting Materials | |
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| Determining the Kinds of Supporting Materials You'll Need | |
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| Finding Supporting Materials | |
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| Sources of Supporting Materials | |
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| Forms of Supporting Materials | |
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| Functions of Supporting Materials | |
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| A Word about Plagiarism | |
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| A Sample Outline for a Problem-Solution Speech: The Heartbreak of Childhood Obesity Web Workshop | |
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| Organizing and Outlining Your Speech | |
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| Developing Your Speech Plan | |
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| Speech-Centered Patterns of Organization | |
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| Audience-Centered Patterns of Organization | |
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| Techniques for Creating Associative Coherence in Your Speech | |
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| Outlining Your Speech | |
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| Beginning and Ending Your Speech | |
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| Capturing and Holding Attention | |
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| Beginning Your Speech | |
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| Ending Your Speech | |
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| A Sample Outline for an Introduction and Conclusion: Spay or Neuter Your Pets | |
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| Presenting your Speech | |
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| Wording Your Speech | |
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| Using Oral Style | |
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| Using Language Strategically | |
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| Creating an Atmosphere | |
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| Sample Speech ldquo;On Accepting the Nobel Prize for Literaturerdquo; by William Faulkner | |
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