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| Foundations | |
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| Communication and Culture | |
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| Narrative: Culture's Core | |
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| Defining Communication | |
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| Defining Culture | |
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| Defining Intercultural Communication | |
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| Narrative Approach to Intercultural Communication | |
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| Coloring Books, Video recorders and Sandpaper: Three Cultural Metaphors | |
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| Cultural Patterns | |
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| Narrative: Balinese Patterns: Cremations and Villages | |
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| Cultural Patterns | |
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| Approaches to Studying Cultural Patterns | |
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| Cultural Assumptions and Values | |
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| Processes | |
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| Perception | |
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| Narrative: We and They | |
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| Perception Process | |
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| Culture and Perception | |
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| The Psychological Process: Perception and Reasoning | |
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| Communication in Personal Relationships in Iran: A Comparative Analysis | |
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| Cultural Identity | |
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| Narrative: Spinning Wheels, Bobbons, Wool and Lace | |
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| Defining Cultural Identity | |
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| Formation of Cultural Identity | |
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| Characteristics of Cultural Identity | |
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| Disgrace, Culture and Identity Construction in South Africa | |
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| Gender, Masculinities, Identities and Interpersonal Relationship Systems: Men in General and Gay Men in Particular | |
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| Verbal Intercultural Communication | |
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| Narrative: Frustration, Misunderstanding, Laughter | |
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| What is Language? | |
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| The Structure of Language | |
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| The Characteristics of Language | |
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| Semantics | |
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| Pragmatics | |
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| Language and Culture | |
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| Multiple Perspectives: African-American Women Conceive their Talk | |
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| Intercultural Conflict Styles | |
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| Nonverbal Intercultural Communication | |
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| Narrative: Shopping with the Bedouins | |
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| Importance of Nonverbal Communication | |
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| Universality of Nonverbal Communication | |
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| Functions of Nonverbal Communication | |
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| Nonverbal Communication Codes | |
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| Virtual Grave Sites Play Host to Filial but Busy Chinese | |
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| Bound by Beauty: Chinese Footbinding | |
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| Listening | |
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| Narrative: Listening in the Japanese Garden | |
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| Definition of Listening | |
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| HURRIER Model | |
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| Importance of Active Listening | |
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| Levels of Listening | |
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| Barriers to Effective Listening | |
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| Effective Listening Across Cultures | |
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| Perspectives on Intercultural Listening | |
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| Family and Friends | |
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| Narrative: The Spaces In-Between, Laura Elizabeth Pearson Cooper | |
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| Defining Relationships | |
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| Relationship Development Stages | |
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| Cultural Differences in Relationship Development Stages | |
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| Family Relationships | |
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| Friendship Relationships | |
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| Mate Selection Among Asian Indians Living in America: A Quest for Traditional Ritual | |
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| It's Not Blarney: Intergenerational Transmission of Communication Patterns in Irish American Families | |
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| Education | |
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| Narrative: Why Can't We Discuss It? | |
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| The Functions of Schools | |
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| Cultural Dimensions | |
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| Recognizing Differences in Learning | |
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| Understanding Cultural Differences | |
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| Communication Effectiveness in an Intercultural Classroom | |
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| There's a Lizard in My Living Room and a Pigeon in My Classroom | |
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| Economics, Business, and Intercultural Communication | |
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| Narrative: How Do I Criticize? Let Me Count the Ways | |
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| Global Transformation | |
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| New People in the Workplace | |
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| Changing Concept of Global Economic Community | |
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| Uncertainty Reduction | |
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| Using Economic Arrangements | |