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| Preface | |
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| Acknowledgements | |
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| A Brief History of Social Work | |
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| History of Social Work | |
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| Formation of Social Work inEngland | |
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| Elizabethan Poor Laws | |
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| Impact of Americarsquo;s Civil War | |
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| Thomas Bernard | |
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| Octavia Hill | |
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| Formation of Social Work in America | |
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| Americarsquo;s Social Welfare Programs | |
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| Social Welfare of the Late 1800s, Early 1900s | |
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| Bostonrsquo;s Charity Organizations | |
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| New Yorkrsquo;s Charity Organization Society | |
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| Important Contributors to Social Work | |
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| Jane Addams and Ellen Gates Starr | |
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| Mary E. Richmond | |
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| President Franklin Delano Rooseveltrsquo;s New Deal Plan | |
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| Definition and Characteristics of Social Work | |
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| Defining Social Work | |
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| Characteristics of Social Work | |
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| Dimensions of Social Work | |
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| The Social Work Milieu and Context | |
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| What Is Social Work? | |
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| What Does a Social Worker Do? | |
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| Why Are Professional Communication Skills Pertinent to the Profession? | |
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| Professional | |
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| Written Communication | |
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| Communicating About Yourself | |
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| Expectations and Practice Exploration | |
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| Applying What You Have Learned | |
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| The Job Search | |
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| Todayrsquo;s Job Market | |
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| Education | |
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| Demographics of Interest | |
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| Applying What You Have Learned | |
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| Writing a Resumeacute; and Cover Letter | |
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| Traditional Resumeacute; | |
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| Traditional Resumeacute; Guidelines | |
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| E-Resumeacute; | |
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| E-Resumeacute; Guidelines | |
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| Resumeacute; Styles | |
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| Cover Letter Guidelines | |
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| Applying What You Have Learned | |
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| The Interview | |
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| Preparation | |
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| Nonverbal Communication | |
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| Appearance | |
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| The Appointment | |
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| Follow-Up of the Interview Process | |
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| Chapter Summary and Conclusion | |
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| Key Words and Concepts | |
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| References | |
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| Finding and Communicating Current Knowledge | |
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| Research Topic and Resources | |
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| Choosing a Research Topic | |
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| Resources | |
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| Applying What You Have Learned | |
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| The Traditional Library | |
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| The Library of Congress <P style="M | |