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Exercises | |
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Preface | |
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The Helping Profession | |
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What Is Helping? | |
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Setting in Which Counselors Work | |
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Ingredients of Professional Counseling | |
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Training and Credentialing of Counselors | |
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The Helping Relationship | |
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Accurate Empathy | |
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Positive Regard | |
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Genuineness | |
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Self-Disclosure | |
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A Climate of Safety | |
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Attending to Clients | |
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Communication of Attentiveness | |
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Facial Expressions | |
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Eye Contact | |
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Body Positions and Use of Space | |
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Verbal Behavior and Selective Attention | |
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Recognizing Communication Patterns | |
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Ritualized Patterns of Communication | |
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Interactive Communication Patterns | |
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Silence | |
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Managing the Counseling Session | |
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The First Interview | |
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Objectives of the First Interview | |
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Cultural Variables and the First Interview | |
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Counselor Responses That Encourage Client Expression | |
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Counselor Responses That Solicit Information | |
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Intake-Interview Content | |
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Using Intake-Interview Information | |
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Opening Subsequent Interviews | |
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Terminating the Interview | |
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Terminating the Counseling Relationship | |
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Responding to Cognitive Content | |
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Recognizing Alternatives | |
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Responding to Alternatives | |
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Verbal Responses to Cognitive Content | |
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Differentiation and Selective Responding | |
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Responding to Affective Content | |
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The Importance of Responding to Affective Content | |
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Verbal and Nonverbal Cues Associated with Emotions | |
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Types of Affective Messages | |
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Verbal Responses to Affective Contents | |
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Differentiating between Cognitive and Affective Messages | |
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Setting the Stage for Affect | |
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Types of Differentiating Responses for Cognitive and Affective Content | |
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Effects of Responding to Affective Contents | |
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Effects of Responding to Cognitive Contents | |
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The Differentiation Process in Cross-Cultural Counseling | |
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Conceptualizing Problems and Setting Goals | |
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The Client's World | |
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The Role of the Counselor | |
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Process and Outcome Goals | |
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Culturally Appropriate Counseling Goals | |
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Three Elements of Good Outcome Goals | |
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Translating Vague Concerns into Specific Goals | |
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Client Resistance to Goal Setting | |
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Client Participation in Goal Setting | |
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Using Counseling Strategies and Interventions | |
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Working with Client Feelings | |
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Working with Client Beliefs and Attitudes | |
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Working with Client Behaviors | |
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Working with Client Interactional Patterns and Relationships | |
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Working with Client Social Systems | |
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Receiving and Using Supervision, by Janine M. Bernard | |
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The Parameters of Supervision | |
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The Focus of Supervision | |
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Styles of Supervision | |
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Methods of Supervision | |
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Avoiding Supervision | |
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Putting Your Development as a Counselor in Perspective | |
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Preparing for Supervision | |
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Using Supervision | |
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Appendix: Counseling Strategies Checklist | |
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References | |
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Index | |