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| Evaluation Research and Scientific Inquiry | |
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| The Nature of Scientific Research | |
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| The Nature of Scientific Inquiry [1.A] | |
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| An Examination of Some Common Sense Principles [1.B] | |
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| Evaluation Research Uses a Process of Discovery, Not Justification. [1.B.1] | |
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| Don't Re-invent the Wheel! [1.B.2] | |
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| Don't Put the Cart Before the Horse! [1.B.3] | |
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| Two Heads are Better than One! [1.B.4] | |
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| Some Things Happen Just by Chance! [1.B.5] | |
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| When We Wear the Research Hat | |
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| We must be Very Cautious in Our Conclusions. [1.B.6] | |
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| Applying the Basic Principles--Does the Full Moon Make People Act Different? [1.C] | |
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| Studies on the effect of the full moon [1.C.1] | |
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| Ethics in Social Research [1.D] | |
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| Four Purposes of Research [1.E] | |
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| How are different types of research similar? [1.F] | |
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| Two Processes of Scientific Inquiry--Deductive and Inductive [1.G] | |
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| Two Forms of Information-Quantitative and Qualitative [1.H] | |
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| Four Methods of Gathering Information: Surveys, Interviews, Direct Observation, and Documents [1.I] | |
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| Scientific Research and Cultural Competence. [1.J] | |
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| Summary | |
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| Quiz | |
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| Conducting a Study to Illustrate Common Sense Principles of Science | |
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| A Brief Review of Research Ethics before We Begin Our Study [2.A] | |
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| Our Initial Steps in the Study [2.B] | |
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| Let's make sure we are not re-inventing the wheel. [2.B.2] | |
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| Let's make sure we are using a process of discovery, not justification. [2.B.3] | |
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| Are we putting the cart before the horse? [2.B.4] | |
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| The Next Steps in Our Study Process [2.C] | |
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| Calculating the Number of Your Soul Urge [2.C.1] | |
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| Taking into Consideration that Some Things Happen Just by Chance. [2.C.2] | |
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| We're wearing the research hat, so let's be sure we are cautious in our conclusions. [2.C.3] | |
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| Quiz | |
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| An Overview of Evaluation Research | |
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| What is Evaluation? [3.A] | |
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| Key Questions in Evaluation [3.B] | |
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| How well are our services reaching the target population? [3.B.1] | |
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| Are clients satisfied? [3.B.2] | |
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| Have our clients experienced growth? [3.B.3] | |
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| Did the service cause the client growth? [3.B.4] | |
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| The Scope of Evaluation Research [3.C] | |
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| The Nature of Program Evaluation Research [3.C.1] | |
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| The Nature of Clinical Evaluation Research [3.C.2] | |
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| Types of Evaluation [3.D] | |
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| The Evaluation of Need [3.D.1] | |
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| The Evaluation of Service Process [3.D.2] | |
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| The Evaluation of Efficiency [3.D.3] | |
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| The Evaluation of Outcome [3.D.4] | |
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| The Evaluation of Client Satisfaction [3.D.5] | |
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| Using Client Surveys to Assess Outcome Retrospectively [3.D.6] | |
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| Selected Models of Evaluation [3.E] | |
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| The Experiment [3.E.1] | |
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| The Case Study Method [3.E.2] | |
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| Utilization-focused Evaluation [3.E.3] | |
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| Summary | |
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| Quiz | |
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| Preliminary Exercises in the Evaluation of Human Services | |
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| Exercise A: Using NGT to Evaluate Client Need | |
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| The NGT Process | |
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| Advantages and Limitations of NGT | |
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| Step-by-Step Procedures for Using Nominal Group Technique (NGT) | |
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| Determining Whether to Use NGT | |
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| Preparing for the NGT Meeting | |
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| Convening the Meeting and Introducing the NGT Process | |
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| The Silent Generation of Ideas in Writing | |
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| The Roundrobin Recording of Ideas | |
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| Serial Discussion for Clarification | |
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| Preliminary Vote on Item Importance | |
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| Discussion of the Preliminary Vote | |
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| Final Vote | |
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| Forms to be used with the NGT procedures | |
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| Exercise B: Preliminary Examination of Service Process | |
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| Identifying the Program and Client Needs | |
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| Assessing Service Process | |
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| Exercise C: Preliminary Design of an Outcome Study | |
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| Task #1: Identifying the target behavior | |
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| Task #2: Identifying the Interve | |