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| Public Speaking and Critical Listening | |
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| Study Public Speaking in Higher Education | |
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| Studying Public Speaking | |
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| Basic Elements in the Speechmaking Process | |
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| Ethical Responsibilities for Speakers | |
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| Your First Speech | |
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| Getting Started | |
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| Selecting and Narrowing Your Subject | |
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| Determining Your Purposes and Central Idea | |
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| Analyzing the Audience and Occasion | |
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| Gathering Your Speech Material | |
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| Making an Outline | |
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| Practicing Aloud | |
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| Developing Confident Delivery | |
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| Critical Listening | |
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| Hearing and Listening | |
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| Barriers to Good Listening | |
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| Practical Listening Techniques | |
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| Developing Skills for Critical Listening | |
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| Public Speaking and Cultural Life | |
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| The Nature of Cultural Processes | |
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| Understanding Our Multicultural Society | |
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| Strategies for Negotiating Cultural Differences | |
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| Planning and Preparing Your Speech | |
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| Understanding Your Audience | |
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| Analyzing Your Audience Demographically | |
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| Analyzing Your Audience Psychologically | |
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| Discovering Demographic and Psychological Factors | |
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| Using Audience Analysis in Speech Preparation | |
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| Finding and Using Supporting Materials | |
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| Determining the Kinds of Supporting Materials You'll Need | |
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| Finding Supporting Materials | |
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| Deciding Where to Search for Supporting Materials | |
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| Sources of Supporting Materials | |
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| Forms of Supporting Materials | |
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| Functions of Supporting Materials | |
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| A Word about Plagiarism | |
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| Organizing and Outlining Your Speech | |
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| Developing Your Speech Plan | |
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| Speech-Centered Patterns of Organization | |
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| Audience-Centered Patterns of Organization | |
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| Techniques for Creating Associative Coherence in Your Speech | |
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| Outlining Your Speech | |
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| Beginning and Ending Your Speech | |
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| Capturing and Holding Attention | |
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| Beginning Your Speech | |
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| Ending Your Speech | |
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| Presenting Your Speech | |
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| Wording Your Speech | |
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| Using Oral Style | |
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| Using Language Strategically | |
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| Creating an Atmosphere | |
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| Delivering Your Speech | |
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| Working Within Oral Relationships | |
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| Selecting the Method of Presentation | |
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| Using Your Voice to Communicate | |
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| Using Your Body to Communicate | |
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| Using Visual Aids | |
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| The Functions of Visual Aids | |
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| Types of Visual Support | |
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| Strategies for Selecting and Using Visual Aids | |
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| Types of Public Speaking | |
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| Speeches to Inform | |
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| Facts, Knowledge, and the Information Age | |
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| Essential Qualities of Informative Speeches | |
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| Sample Outline: Servicing Your Personal Computer | |
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| Tips for Developing Informative Speeches | |
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| Sample Outline: What Is Diabetes? Sample Speech: The Geisha by Joyce Chapman | |
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| Speeches to Persuade | |
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| Selecting Motivational Appeals | |
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| Organizing Persuasive Speeches: The Motivated Sequence | |
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| Sample Outline: Youre Never Too Old to Learn Virtually! Sample Outline: The Chain Never Stops | |
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| Argumentation and Critical Thinking | |
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| Rational Thinking and Talking: Argumentation. Argumentation | |
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| Evaluating Arguments | |
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| Sample Outline: The Danger of Chewing Tobacco | |
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| Detecting Fallacies in Reasoning | |
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| Tips for Developing Argumentative Speeches | |
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| Speaking in Community Settings | |
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| Community-Based Special Occasion Speeches | |
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| Sample Introduction: Introducing a Classmate | |
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| Sample Speech: A Toast to Leo Brecker | |
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| Sample Speech to Entertain: A Case for Optimism | |
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| Group-Based Speeches | |
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| Group Discussions | |
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| Presentations in Teams: Panels and Symposia | |
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| Responding to Questions and Objections | |
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| Credits | |
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| Index | |