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| Preface | |
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| Introduction | |
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| Case Method: An Historical Perspective | |
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| Rationality and Decision Making | |
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| Rationality and Values | |
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| Rationality and the Environment | |
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| Rationality and the Unexpected | |
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| Consequence Analysis | |
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| Mindfulness | |
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| Mindful Decision Making: Reflective, Not Mechanical | |
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| Decision Making: Optimizing and Satisficing | |
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| The Classical Model: An Optimizing Strategy | |
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| The Administrative Model: A Satisficing Strategy | |
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| Decision-Making Process: A Cyclical Process | |
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| Recognize and Define the Problem | |
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| Analyze the Difficulties | |
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| Establish Criteria for a Satisfactory Solution | |
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| Develop a Plan or Strategy for Action | |
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| Initiate the Plan of Action | |
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| The Teachers Council | |
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| Analyzing the Case: Using the Satisficing Model | |
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| Recognize and Define the Problem | |
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| Analyze the Difficulties | |
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| Establish Criteria for a Satisfactory Solution | |
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| Develop a Plan of Action | |
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| A Strategy for Action | |
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| Initiate the Plan | |
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| Summary and Conclusion | |
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| Controversial Speaker | |
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| Decision Making: Muddling and Scanning | |
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| The Incremental Model: A Strategy of Successive Limited Comparisons | |
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| Conflict at Christmas | |
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| Analyzing the Case: An Incremental Approach | |
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| The Mixed-Scanning Model: An Adaptive Strategy | |
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| Analyzing the Case: An Adaptive Strategy | |
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| Summary and Conclusion | |
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| Crisis in Marshall Creek | |
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| Decision Making: Garbage and Politics | |
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| The Garbage-Can Model: Irrational Decision Making | |
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| Quality Circle | |
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| Analyzing the Case: Garbage-Can Model | |
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| The Political Model: Personal Rationality | |
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| Divided Loyalties | |
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| Analyzing the Case: The Political Model | |
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| Summary and Conclusion | |
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| Politics at River Grove | |
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| Using the Best Model: Practice Cases | |
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| Decision-Making Models: A Comparison | |
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| The Best Model: A Contingency Approach | |
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| Applying the Appropriate Model | |
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| Problem Child | |
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| Sexual Harassment | |
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| Hard Choices | |
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| Mishap at Monroe | |
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| Discord and Disharmony | |
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| Superintendent's Hiring Dilemma | |
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| Electives | |
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| Sour Notes | |
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| Zero Tolerance Policy: The Eagle Scout | |
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| Poison E-Mail | |
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| Low Expectations, Poor Performance | |
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| Kinky Hair | |
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| Shared Decision Making: A Comprehensive Model | |
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| Managing Participation: Enhancing Quality and Acceptance | |
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| Decision-Making Styles | |
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| Decision-Making Trees | |
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| The Curriculum Dilemma: A Group Problem | |
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| Analyzing the Case: The Curriculum Dilemma | |
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| Individual Problems | |
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| The Secretary's Office: An Individual Problem | |
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| Analyzing the Case: The Secretary's Office | |
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| Summary and Cautions | |
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| Parking Lot | |
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| Shared Decision Making: A Simplified Model | |
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| Zone of Acceptance | |
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| Mapping the Zone of Acceptance | |
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| Participation | |
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| Situations for Participation | |
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| Matching the Situation with Participation | |
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| Structuring Participation | |
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| Matching Situations with Structures of Participation | |
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| Directing Participation: Administrative Roles | |
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| Using the Model | |
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| The Curriculum Dilemma: A Group Problem Revisited | |
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| Analyzing the Case: The Curriculum Dilemma | |
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| Discussion: A Preference for Action | |
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| The Secretary's Office: An Individual Problem Revisited | |
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| Analyzing the Case: The Secretary's Office | |
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| A Comparison | |
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| Another Application | |
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| Computer Purchasing Problem | |
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| Analyzing the Case: A Theory-Driven Student Analysis | |
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| Analysis | |
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| Solution Strategy | |
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| Analysis | |
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| Solution Strategy | |
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| Summary and Cautions | |
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| Teacher Tardiness | |
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| Decision Making: Final Cases | |
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| Subordinate Participation: A Comparison | |
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| Which Model? | |
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| The Scheduling Problem | |
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| Administrative Communication | |
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| Principal's In-Service | |
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| Parent Complaint | |
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| The Hiring Problem | |
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| The Advisory Council | |
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| Student Athletes | |
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| Grading Policy | |
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| Beginning Principal: A Time for Leadership? | |
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| Dress Code | |
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| Cases in Higher Education | |
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| Appropriate Attire | |
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| Professional Dilemma | |
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| Intellectual Property? | |
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| Grade Change | |
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| The Staffing Problem | |
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| New Department Chair | |
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| Assistant Dean | |
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| The Dean's Advisory Council | |
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| Putting It All Together | |
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| Redistricting | |
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| Suggestions for a Group Project | |
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| Other Suggested Activities | |
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| Standards for School Leaders | |
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| Bibliography | |
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| Index | |