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| Preface to Second Edition | |
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| Preface to the Student | |
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| Acknowledgments | |
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| Introduction | |
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| Definition of Engineering | |
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| Definition of Service-Learning | |
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| Components of Service-Learning | |
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| Service-Learning and Engineering | |
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| Conclusion | |
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| Best Practices in Engineering Service-Learning | |
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| Frequently Asked Questions | |
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| Partnership Principles | |
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| Shared Mission | |
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| Reciprocal Benefits | |
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| Clear Communication | |
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| Shared Resources and Rewards | |
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| Sustained Commitment (if Applicable) | |
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| Do No Harm | |
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| Rules of Conduct in a Sustainable Service-Learning Partnership | |
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| Conclusion | |
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| Reflection | |
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| Forms and Models of Reflection | |
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| Forms of Reflection | |
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| Models of Reflection | |
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| Technical Level Reflection | |
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| Personal Values Reflection | |
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| Personal Values Reflection: Engineering as a Career (Co-Author Oakes) | |
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| Lifelong Learning | |
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| Social Systems and Issues | |
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| You and Social Systems and Issues | |
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| The Engineering Profession and Social Systems and Issues | |
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| Conclusion | |
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| The Engineering Design Method for Service-Learning | |
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| Human-Centered Design | |
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| The Design Cycle | |
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| Divergent Thinking: Brainstorming | |
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| Going Slow to Go Fast | |
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| Document as You Go | |
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| The Design Process | |
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| Problem Identification | |
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| Specifications Development | |
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| Conceptual Design | |
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| Detailed Design and Development | |
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| Delivery | |
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| Service and Maintenance | |
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| Redesign | |
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| Retirement or Disposal | |
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| Conclusion | |
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| Ethics in Learning Through Service | |
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| Moral Decision-Making | |
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| Engineering Codes of Ethics | |
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| NSPE Code of Ethics for Engineers | |
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| Ethical Decision-Making Beyond the Codes | |
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| Ethically Responsible Engineering | |
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| Green Engineering and Life Cycle Design | |
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| Ethics and Socially Responsible Engineering: Putting It All Together | |
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| Conclusion | |
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| Sustainable Citizens and Citizen Engineers: Listening to the Wisdom of the System | |
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| Sustainability | |
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| Systems Thinking and Service-Learning | |
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| Civic Engagement as Service | |
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| A Framework for Engagement | |
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| SWOT Analysis | |
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| Student Reflections | |
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| Democratic Dialogue | |
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| Dialogue and Citizenship | |
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| Wicked Problems | |
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| Engineering and Service | |
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| Conclusion | |
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| Teaming Skills and Conflict Resolution | |
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| The Keirsey-Bates Personality Indicator and Working in Groups | |
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| The Source of Energy: Extroverts (E) versus Introverts (I) | |
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| The Information-Gathering Function: Sensors (S) versus Intuitives (N) | |
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| The Decision-Making Function: Thinkers (T) versus Feelers (F) | |
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| The Lifestyle Orientation Function: Judgers (J) versus Perceivers (P) | |
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| Team Dynamics | |
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| Features of Successful Teams | |
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| Stages of Team Development | |
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| Leadership Skills | |
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| Conflict Resolution and Problem Characters | |
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| Preventative Strategies | |
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| Corrective Strategies | |
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| Conclusion | |
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| Project Management | |
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| Creating a Project Charter | |
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| Task Definitions | |
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| Example | |
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| Milestones | |
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| Defining Times | |
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| Organizing the Tasks | |
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| PERT Charts | |
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| Critical Paths | |
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| Gantt Charts | |
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| Details, Details | |
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| Delivery Timing | |
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| Personnel Distribution | |
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| Money and Resources | |
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| Document as You Go | |
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| Team Roles | |
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| Project Management Software | |
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| Fundraising | |
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| Publicity | |
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| Conclusion | |
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| Technical Communications | |
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| Visual Communication | |
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| Oral Presentations | |
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| Poster Presentations | |
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| PowerPoint Presentations | |
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| Written Documents | |
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| Technical Reports | |
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| Revising and Editing | |
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| Revision | |
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| Editing | |
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| Conclusion | |
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| Profiles of Engineering Service-Learning Projects | |
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| Terre Haute Bike Trail | |
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| The Girl Scout Climbing Wall Multidisciplinary Service-Learning Project | |
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| Cleanup of Environmental Hazards | |
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| Service-Learning Student Profile: Stuart Feilden | |
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| Environmental Impact of Chemical Processes | |
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| Hands on Atlanta: Improvements to the Design of Hands on Atlanta's Project Development Process | |
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| Spanish in Action (SIA) Project | |
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| Trinity Mission Outlet Store | |
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| Adaptive Agricultural Machinery | |
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| Children's Clinic at Wabash Center | |
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| Interactive Displays in a Children's Museum | |
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| Constructed Wetland | |
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| Light Manufacturing Environment for Adults with Disabilities | |
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| Partnerships in Remote Villages of Peru | |
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| Conclusion | |
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| Helpful References for Service-Learning in Engineering | |
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| Campus Resources | |
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| Faculty | |
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| Graduate Students | |
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| Technical Staff Members | |
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| Student Organizations | |
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| Service-Learning/Community Service/Volunteer Office | |
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| Extension Offices | |
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| The Library | |
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| Off-Campus Resources | |
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| Professional Societies | |
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| Community Partners | |
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| Community Volunteer Bureau | |
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| Service Organizations | |
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| Local Companies | |
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| Patents | |
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| Intellectual Property | |
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| Other Service-Learning Programs | |
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| Local Communities | |
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| International Projects | |
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| Other Resources | |
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| Outreach and Education | |
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| Other Service-Learning Resources | |
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| Fundraising | |
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| Conclusion | |
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| Appendix: Engineering and Technical Organizations | |
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| International Service-Learning: How History, Engineering Cultures, and Views of Communities Should Matter to Engineers Serving Abroad | |
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| What Can the History of Engineers in International Development Teach Us about ISL? | |
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| Engineers, Sputnik, and International Development (1955-1970s) | |
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| Engineers and Development in the 1980s | |
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| Engineering for Sustainable Development and Globalization (1990s) | |
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| Engineering to Help (2000s) | |
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| Engineering Cultures: How to Understand and Value Engineers from Other Parts of the World | |
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| Why Care about Engineering Cultures? | |
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| What Is Engineering Culture? | |
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| Engineering Culture: A Very Brief Look at Mexico | |
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| Sustainable Community Development | |
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| What Is Sustainable Community Development? | |
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| Example: Do Bridges to Prosperity Promote Sustainable Community Development? | |
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| How to Listen to Communities | |
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| How Were We Listening? | |
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| Toward an Ethics of International Service-Learning | |
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| Mapping Perspectives | |
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| Seeking Resolutions | |
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| Working with Local Engineers | |
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| SCD versus Hidden Interests | |
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| Conclusion | |
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| History Matters | |
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| Index | |