Reporting Technical Information

ISBN-10: 0195178793

ISBN-13: 9780195178791

Edition: 11th 2005 (Revised)

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The leading text in technical writing, Reporting Technical Information introduces students to all aspects of technical communication, including letters, proposals and progress reports, recommendation reports, research reports, instructions, and oral reports. Continuing the esteemed tradition of its predecessors, the tenth edition provides students with a solid foundation in technical communication and adds material on the most recent developments in the field. Through accessible language, challenging exercises, and realistic examples, Reporting Technical Information, 10/e, begins with the basic strategies of composing and writing, progresses to techniques of technical communication, and closes by applying those techniques to document creation and design. Documentation instructions include Chicago and APA styles, as well as a guide for citing the Internet as a source. The book also offers detailed coverage of the latest technology in electronic communication, including material on writing collaboratively via e-mail, synchronous discussions, and FTP sites. The tenth edition features four new chapters: * Chapter 6, Writing Ethically, provides realistic exercises dealing with ethical dilemmas, guides students to relevant Web sites, and includes illustrative material from the codes of various professional groups. * Chapter 7, Writing for International Readers, offers a concise yet comprehensive introduction to the differences among world cultures and the effects of these differences on communication. It covers such issues as the importance of personal relationships, individualism versus collectivism, various views of truth, and the power and value of time. * Chapter 8, Gathering, Evaluating, and Documenting Information, helps students formulate research questions and points them to several sources of information including interviewing, the electronic library catalog, indexes, and the Internet. * Information on empirical research reports is now broken out into a separate chapter (Chapter 17). Keeping pace with the latest technology and research, this new edition provides information on such topics as when to use e-mail (rather than conventional letters and memos), writing for a specific audience, using illustrations, and searching the Internet for information on jobs and potential employers. Each chapter opens with a real-world scenario that shows students how the information in the chapter applies to an on-the-job situation. Comprehensive and up-to-date, the tenth edition of Reporting Technical Information maintains the reputation of an exceptional text for courses in technical and professional writing and communication. Visit the Online Resource Centre at
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Book details

List price: $119.95
Edition: 11th
Copyright year: 2005
Publisher: Oxford University Press, Incorporated
Publication date: 7/28/2005
Binding: Paperback
Pages: 640
Size: 7.50" wide x 9.00" long x 1.00" tall
Weight: 2.398
Language: English

Elizabeth Tebeaux is a Professor of English at Texas A&M University. Sam Dragga is a Professor of English and the Chair of the English Department at Texas Tech University.

Planning and Revision Checklist
How to Use Reporting Technical Information
An Overview of Technical Writing
The Matter of Definition
Writing at Work versus Writing at School
Writing and Communicating at Work
The Foundations of Effective Technical Writing
The Qualities of Good Technical Writing
The Basic Parts of the Composing Process
Using the Composing Process in a Workplace Environment
Understanding the Composing Process: Why Bother?
Writing for Your Readers
Goals of Communication
The Planning Process
Thinking about Your Readers: A Summary of Considerations
Achieving a Readable Style
The Paragraph
Basic Principles of Effective Style
The Sentence
Writing Ethically
Ethical Perspectives
Your Professional Obligations
Codes of Conduct
Recognizing Unethical Communication
Anticipating Consequences
Applying Principles
Handling Unethical Situations
Writing for International Readers
Establishing a Perspective on International Communication
Understanding Readers from Various Cultures
Considering Culture in the Planning Process
Example International Documents
Writing Business Communications to Readers in Other Cultures
Culture and Graphics
Format Strategies in Other Cultures
A Final Word
Guides to Doing Business in Cultures around the World
Gathering, Evaluating, and Documenting Information
Asking Productive Questions
Looking for Answers
Evaluating Answers
Citing Sources
Designing and Formatting Documents
Understanding the Basics of Document Design
Designing Effective Pages and Screens
Choosing Readable Type
Helping Readers Locate Information
Designing Web Sites
Testing Your Design
Creating and Managing Text
Collecting and Grouping Information
Planning Content Development
Strategies for Developing Content
Organization and Content Development
Other Types of Development
Developing the Main Elements of Reports
Prefatory Elements
Abstracts and Summaries
Discussion or Body of the Report
Online Reports
Creating Tables and Figures
Choosing Illustrations
Creating Illustrations
Designing Illustrations Ethically
Planning Correspondence and E-Mail
Determining Your Purpose
Analyzing the Audience
Composing Letters, Memos, and E-Mail
Finding the Appropriate Style
Special Considerations for E-Mail
Special Considerations for International Correspondence
Keeping Copies of Correspondence
Creating Reports for Any Occasion
The Variable Nature of Reports
Liability and Report Writing
General Report Requirements
Determining Report Structure
Determining Internal Report Development
Importance of the Introduction and Summary
The Online Report
The Slide/Visual Presentation Report
Developing Analytical Reports: Recommendation Reports and Feasibility Studies
Analytical Reports
Recommendation Reports
Feasibility Studies
Environmental Impact Statements
Developing Empirical Research Reports
Major Sections of Empirical Research Reports
Other Examples for Analysis and Comparison
Writing Proposals and Progress Reports
The Relationship between Proposals and Progress Reports
Progress Reports
Physical Appearance of Proposals and Progress Reports
Style and Tone of Proposals and Progress Reports
Other Forms of Proposals and Progress Reports
Formulating Instructions, Procedures, and Policies
Planning Instructions and Procedures
Structure and Organization
Theory Governing the Procedure or Instruction
Conditions under Which the Task Is to Be Performed
Steps in Performing the Task
Writing Collaboratively
Issues in Collaboration
Value of Collaboration
Techniques for Developing Collaborative Documents
Making Collaborative Projects Work
Collaborative Projects in Action
Preparing Oral Reports: The Basics
Understanding the Speaking/Writing Relationship
Analyzing the Audience
Analyzing the Context
Determining the Goal of Your Presentation
Choosing and Shaping Content
Deciding How to Arrange and Organize the Content
Designing Each Segment: Guidelines
Choosing an Appropriate Speaking Style
Speaking to Multicultural Audiences
Using Techniques to Enhance Audience Comprehension
Planning Visuals to Enhance Your Purpose and Your Meaning
Designing and Presenting the Written Paper
Speaking Effectively: Practice, Practice, Practice
Understanding the Strategies and Communications of the Job Search
The Correspondence of the Job Search
About the Authors
Marking Symbols
Proofreader's Symbols
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