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Interplay The Process of Interpersonal Communication

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ISBN-10: 0195167074

ISBN-13: 9780195167078

Edition: 9th 2003 (Revised)

Authors: Ronald B. Adler, Russell F. Proctor, Lawrence B. Rosenfeld

List price: $71.95
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Now in a new edition, Interplay: The Process of Interpersonal Communication provides a comprehensive and engaging introduction to communication in interpersonal relationships. Based on an extensive body of scholarship, interplay cites more than 1,000 sources-30% of which are new to the ninth edition-and provides a variety of thought-provoking photos, sidebars, and cartoons that illustrate key points in the text and connect them to everyday life and popular culture. The ninth edition is updated and revised throughout to help make material more clear and useful to students. It provides new information on how people manage their identities on the Internet, how people interpret language in…    
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Book details

List price: $71.95
Edition: 9th
Copyright year: 2003
Publisher: Oxford University Press, Incorporated
Publication date: 7/31/2003
Binding: Paperback
Pages: 464
Size: 7.25" wide x 9.00" long x 0.75" tall
Weight: 1.540
Language: English

Ronald B. Adler is Associate Professor of Communication at Santa Barbara City College, where he specializes in organizational and interpersonal communication. He is the author of Confidence in Communication: A Guide to Assertive and Social Skills and coauthor of Understanding Human Communication, Interplay: the Process of Interpersonal Communication as well as the widely used text Looking Out/Looking In. He is a consultant for a number of corporate, professional, and government clients and leads workshops in such areas as conflict resolution, presentational speaking, team building, and interviewing.

Each Chapter ends with activities and a summary
Interpersonal Process
Why We Communicate
Physical Needs
Identity Needs
Social Needs
Practical Needs
The Communication Process
A Model of Communication
Insights from the Communication Model
Communication Principles
Communication Misconceptions
Interpersonal Communication Defined
Quantitative and Qualitative Definitions
Personal and Impersonal Communication: A Matter of Balance
Interpersonal Communication and Technology
Communication Competence
Communication Competence Defined
Characteristics of Competent Communication
Communication And The Self
Communication and the Self-Concept
How the Self-Concept Develops
Characteristics of the Self-Concept
Changing Your Self-Concept
Presenting The Self: Communication As Identity Management
Public and Private Selves
Characteristics of Identity Management
Why Manage Impressions?
How Do We Manage Impressions?
Identity Management and Honesty
Perceiving Others
The Perception Process
Influences on Perception
Physiological Influences
Psychological Influences
Social Influences
Cultural Influences
Common Tendencies in Perception
We Judge Ourselves More Charitably Than We Do Others
We are Influenced by Our Expectations
We are Influenced by the Obvious
We Cling to First Impressions
We Assume Others are Like Us
We Favor Negative Impressions
Perceiving Others More Accurately
Perception Checking
Building Empathy
Empathy and Ethics
The Nature of Language
Language is Symbolic
Language is Rule-Governed
Language is Subjective
The Impact of Language
Naming and Identity
Credibility and Status
Affiliation, Attraction, and Interest
Sexism and Racism
Uses (and Abuses) of Language
Precision and Vagueness
The Language of Responsibility
Disruptive Language
Male and Female Language Use
Reasons for communicating
Conversational Style
Non-Sex Variables
Nonverbal Communication<l>2</l><l>5.1</l>
Characteristics of Nonverbal Communication
All Behavior has Communicative Value
Nonverbal Communication is Primarily Relational
Nonverbal Communication is Ambiguous
Nonverbal Communication is Influenced by Culture
Functions of Nonverbal Communication
Complementing and Accenting
Types of Nonverbal Communication
Face and Eyes
Body Movement
Proxemics and Territoriality
Physical Attractiveness
Physical Environment
The Importance of Listening
Reasons for Listening
The Challenge of Listening
Hearing is not Listening
Listening is not Easy
All Listeners do not Receive the Same Message
Poor Listening Habits
Components of Listening
Types of Listening Responses
Silent Listening
Which Style to Use?
What are Emotions?
Physiological Changes
Nonverbal Reactions
Cognitive Interpretations
Verbal Expression
Types of Emotions
First-Order and Second-Order Emotions
Primary and Mixed Emotions
Intense and Mild Emotions
Influences on Emotional Expression
Biological Sex and Gender
Social Conventions
Social Roles
Fear of Self-Disclosure