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| Preface | |
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| Technical Writing: An Introduction | |
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| Project Tools for Technical Writers | |
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| Description - Product Specifications and Informal Reports | |
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| Processes - Instructions, Policies, and Procedures | |
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| Causes and Effects - Primary Research Reports (Lab Reports) | |
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| Comparison - Recommendations, Evaluation, and Feasibility Reports | |
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| Definition and Classification - Background Reports | |
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| Persuasion - Proposals and Progress Reports | |
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| Document-Design Tools | |
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| Headings, Highlighting and Emphasis | |
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| Lists - Bulleted, Numbered, and Others | |
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| Notices - Dangers, Warning, and Cautions | |
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| Tables, Graphs, and Charts | |
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| Illustrative Graphics | |
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| Document-Delivery Tools | |
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| Business Communication - Letters, Memos, and Email | |
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| Employment Search Tools - Application Letters and Resumes | |
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| Formal Reports - Design, Format, Abstracts | |
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| Oral Presentations - Preparation, Visuals, and Delivery | |
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| Tools for Project Development | |
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| Reviewing and Revising | |
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| Audiences and Task Analysis | |
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| Finding Information - Print, Internet, and Informal Sources | |
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| Citing Sources of Borrowed Information | |
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| Managing Team Projects | |
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| Writing Tools - Mechanics And Styles | |
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| Abbreviations, Symbols, and Numbers | |
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| Punctuation | |
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| Grammar Favourites | |
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| Index | |