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Your Attitude Is Showing A Primer of Human Relations.

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ISBN-10: 0139547932

ISBN-13: 9780139547935

Edition: 9th 1999

Authors: Elwood N. Chapman, Sharon L. O'Neil

List price: $34.60
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Book details

List price: $34.60
Edition: 9th
Copyright year: 1999
Publisher: Prentice Hall PTR
Publication date: 6/25/1998
Binding: Paperback
Pages: 237
Size: 5.98" wide x 9.02" long x 0.19" tall
Weight: 2.2
Language: English

Preface
Acknowledgments
About the Authors
Introduction
Understanding Yourself
You can't Escape Human Relations
Human Relations Can Make or Break You
Hold On to Your Positive Attitude
When People Step On Your Attitude
Relationships with Others
Vertical and Horizontal Working Relationships
Productivity--A Closer Look
The Winning Combination
Your Most Important Working Relationship
Understanding the Nature of Relationships
Success as a Team Player
Stress Management: Releasing Your Frustrations Harmlessly
Restoring Injured Relationships
Attitudes among Culturally Diverse Co-Workers
Building Your Career
Succeeding in a New Job or Assignment
Initiation Rites--Coping with Teasing and Testing
Absenteeism and Human-Relations
Six Common Human-Relations Mistakes
Business Ethics, Rumors, and the Confidence Triangle
Goal Setting and Attitude
Two Routes to the Top
Keeping a Positive Attitude through Plateau Periods and Reorganizations
When You Are Tempted to Scramble
Attitude Renewal
Moving Up to Leadership/Management
Suggested Answers to Cases
Index