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Effective Business Communication Principles and Practice for the Information Age

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ISBN-10: 0137427018

ISBN-13: 9780137427017

Edition: 1998 (Teachers Edition, Instructors Manual, etc.)

Authors: Richard Blundel, Graham Salter

List price: $32.00
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Effective Business Communication contains real life mini cases based on companies and charities, eg. BT, IKEA, Oxfam. 'Objectives' and 'key points summaries' are included in each chapter.
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Book details

List price: $32.00
Copyright year: 1998
Publisher: Prentice Hall PTR
Publication date: 11/10/1997
Binding: Paperback
Pages: 288
Size: 7.00" wide x 9.50" long x 0.75" tall
Weight: 0.990
Language: English

Graham Salter, one of Britain's most experienced oboists and teachers, has held Principal positions with the RSNO and the Royal Opera House and has appeared as Guest Principal with every major London orchestra. His extensive photos of classical music and the arts are distributed by the Lebrecht Collection. He lives in London NW3.

Introduction And Overview
Principles of Communication
Noise: Overcoming The Obstacles
Words: Using Language
Pictures: Using Images
Powers Of Persuasion: Changing Minds
The Organisation Dimension
Communication In Practice
Information Capture: Forms And Questionnaires
Business Letters And Direct Mail
Reports, Memos And Briefings
Making Presentations
Meetings And Negotiation
Adverts, News Releases And Displays
Interviews And Listening Skills
Future Communication
Grammar And Punctuation Guide
The Personal Dimension: CV
Paper: The Underrated Communicator