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Salesforce. com Secrets of Success Best Practices for Growth and Profitability

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ISBN-10: 0137140762

ISBN-13: 9780137140763

Edition: 2009

Authors: David Taber

List price: $49.99
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Book details

List price: $49.99
Copyright year: 2009
Publisher: Prentice Hall PTR
Publication date: 5/5/2009
Binding: Paperback
Pages: 504
Size: 6.75" wide x 9.25" long x 1.25" tall
Weight: 2.024
Language: English

David Taber is an internationally recognized marketing and management consultant in the IT industry, with more than twenty-five years' experience, including eight years at vice president or above.Taber's company, SalesLogistix, is a certified implementer of solutions, with clients in the United States, Canada, Israel, and India. SalesLogistix created two widely used applications in Salesforce's App Exchange. He has personally worked on dozens of implementations, from early stage start-ups to larger companies such as Sun Microsystems and Symantec. His experience as a marketing VPndash;working with the sales organization, engineering, customer, support, finance,…    

Planning and Executing the Implementation
Planning Ahead
Reports and Data
Getting your Data Ready
Implementation Strategy
People, Products, and Processes
People and Organizational Readiness
Working the Politics
Products You Will Need
Improving Business Processes
Best Practices in Sales
Best Practices in Marketing
Best Practices in Customer Service
Best Practices in Finance and Legal
Best Practices for the IT team
Tricks of the trade