World of Culinary Supervision, Training and Management

Name: World of Culinary Supervision, Training and Management
Price: 6.3 USD
Availability: InStock
ISBN: 9780133488975

ISBN-10: 0133488977

ISBN-13: 9780133488975

Edition: N/A

Authors: Noel C. Cullen

List price: $67.00

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Description:

Offering a unique perspective of the chef as a supervisor and mentor, this timely book examines culinary supervision, training, and management, with an emphasis on total quality management and total quality communication. Written by a Certified Master Chef with over 25 years of experience in the field.

Book details

List price: $67.00
Publisher: Prentice Hall PTR
Binding: Hardcover
Pages: 345
Size: 7.09" wide x 9.84" long
Weight: 1.540
Language: English



Foreword


Preface


Supervision


Quality, Philosophy, History, Excellence, Reengineering, and Change


Motivation, Morale, and Strokes


Developing A Positive Work Climate in the Kitchen


Total Quality Respect


Dealing with Conflict and Complaints


The Chef as Communicator


The Chef as Leader


Total Quality and Training in the Kitchen


Preparing Training Objectives


Understanding Instructional Delivery


Training Methods


Induction and Orientation Training


Training Media and Technology


Training and Transactional Analysis


Managing and Utilizing Time


Recruiting and Selecting Kitchen Team Members


Discipline and the Kitchen Team


Problem Solving and Decision Making


Team Performance Appraisal


Final Thoughts: Chefs and the Future?


Appendix A: Federal Regulations and Executive Orders


Appendix B: Glossary of Terms