Developing Quality Technical Information A Handbook for Writers and Editors
Edition: 3rd 2014
List price: $49.99
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Description: Today, technical communicators have an even greater responsibility to help their organizations create easy-to-use, leading-edge products. The era of simply "papering" a product with lengthy manuals is over: now, communicators need to create self-documenting interfaces and self-correcting messages, and help product teams craft offerings that always place the user front-and-center. The newest edition of IBM's classic Developing Quality Technical Information: A Handbook for Writers and Editors focuses squarely on these new realities. It introduces a new technical communications model that:Involves technical communicators during the product design phaseChanges the way technical communicators think about their roles in developing technical contentEmphasizes user advocacyShows how to embrace emerging trends in product designHelps writers think more and write lessDelivers the right content at the right time, in the most direct, clear, and minimal form possibleDrawing on IBM's unsurpassed technical communications experience, you'll discover today's best practices for meeting nine quality characteristics: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness. Packed with guidelines, checklists, and before-and-after examples, Developing Quality Technical Information , Third Edition is an indispensable resource for the future of technical communication.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $49.99
Copyright year: 2014
Publisher: Pearson Education
Publication date: 6/25/2014
Size: 9.25" wide x 7.25" long x 1.25" tall