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Opportunities and Challenges of Workplace Diversity

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ISBN-10: 013295351X

ISBN-13: 9780132953511

Edition: 3rd 2014

Authors: Kathryn Canas, Harris Sondak

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Description:

Directed primarily toward undergraduate business majors, this text also provides practical content to current and aspiring industry professionals.Opportunities and Challenges of Workplace Diversityteaches readers to uncover and understand the complexities of managing diversity through a unique dialogue of opportunity. Through its three-tiered structure this text effectively explains the complexities of managerial and legal aspects in workplace diversity; presents examples of positive and negative management methods; encouragesreaders  to develop a set of skills they will need when managing diversity in their careers.
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Book details

Edition: 3rd
Copyright year: 2014
Publisher: Pearson Education
Publication date: 12/22/2012
Binding: Paperback
Pages: 336
Size: 7.00" wide x 9.25" long x 0.25" tall
Weight: 1.210
Language: English

Preface
Uncovering the Complexities of Workplace Diversity
Diversity in the Workplace: A Theoretical and Pedagogical Perspective
Diversity Management
Opportunities to Teach Diversity Management
Challenges of Teaching Diversity Management
Defining Diversity
Society for Human Resource Management
Marilyn Loden
Anita Rowe and Lee Gardenswartz
R. Roosevelt Thomas, Jr.
Myrtle P. Bell
David A. Thomas and Robin J. Ely
Mich�lle E. Mor Barak
Five Principles for an Improved Definition of Diversity
Understanding Leadership-Based Organizational Paradigms for Managing Diversity
Resistance Paradigm
Discrimination-and-Fairness Paradigm
Access-and-Legitimacy Paradigm
Integration-and-Learning Paradigm
Understanding the Business Case for Diversity
The Business Case for Diversity
Assessing the Business Case for Diversity
Conclusion
Diversity in the Workplace: A Legal Perspective
Administration of the Law
Amendments to Title VII
The Protected Classes
Race
National Origin
Color of Skin
Religion
Age
Veterans
Disability
Sex/Gender
Sexual Orientation
Advice for Managers
Have a Title VII Policy and Procedure
Be Clear about the "Legitimate Business Purpose" Concept
Develop Objective Job Criteria
Do Not Retaliate
Advice for Employees
Follow Policies and Procedures
Behave Reasonably
A Word About Affirmative Action
The Future of Title VII
An Integrated Approach to Managing Diversity in Organizations
Three Levels of Organizational Change
Diversity Components
Authentic Leadership Commitment
Clear Organizational Communication
Inclusive Recruitment Practices
Long-term Retention Strategies
Incorporating Diversity into the Main Work of the Organization
Diversity Management Metrics
Expansive External Relationships
Exemplary Diversity Leaders and Organizations
Excellence in Diversity Management Leadership
Andrea Jung, Chairman of the Board Avon
Irene Rosenfeld, CEO of Kraft
Antonio P�rez, CEO of Kodak
Ivan Seidenberg, Former CEO of Verizon
J.W, Marriott Jr., CEO of Marriott International
Kenneth Chenault, CEO of American Express
Mike E. Ullman, Former CEO of JCPenney
Indra Nooyi, CEO of Pepsico
CASE STUDY: Diversity as Strategy: IBM and the Leadership of Louis Gerstner
Managing and Mismanaging: Case Studies on American Businesses
Gender
Essay: Off-Ramps and On-Ramps: Keeping Talented Women on the Road to Success
Case Study: Augusta National Golf Club: Membership for Women or Staying the Course?
Case Study: Mothers Work Inc.: Brand Image and Accusations of Employment Discrimination
Race and National Origin
Essay: The Truth about Mentoring Minorities: Race Matters
Case Study: The Classic Look of Discrimination: Abercrombie & Fitch's Struggle to Manage Diversity
Case Response: Abercrombie and Fitch's Story of Transformational Work
Case Study: Making the Cut or on the Ropes: A Play-by-Play Analysis of Diversity and Sports in NFL, NASCAR, PGA, and NBA
Case Study: Texaco, Inc.: Racial Discrimination Suit (A)
Case Study: Texaco, Inc.: Racial Discrimination Suit (B)
Case Study: Denny's Restaurants: Creating a Diverse Corporate Culture (A)
Case Study: Denny's Restaurants: Creating a Diverse Corporate Culture (B)
Age
Essay: It's Time to Retire Retirement
Essay: The Changing Landscape of Work
Case Study: AT&T, Age Discrimination, and the EEOC
Case Study Asleep at the Wheel: Ford Motor Company's Exclusion of the Older Worker
Religion and Spirituality
Essay: Taking Religion to Work
Essay: Spirituality in the Workplace
Case Study: Purity of Spirit: Tom's of Maine
The Tom's of Maine Mission 220;
The Seven Intentions of Values-Centered Leadership
Sexual Orientation and Gender Identity
Essay: Selections from Straight Talk About Gays in the Workplace: Creating an Inclusive, Productive Environment for Everyone in Your Organization
Case Study: Nike and the LGBT Community: Diversity + Inclusion = A Successful Brand
Case Study: The Cracker Barrel Restaurants
Case Study: When Steve Becomes Stephanie
Disabilities
Essay: Counting on Workers with Disabilities
Essay: Selections from The Inclusive Corporation: A Disability Handbook for Business Professionals
Case Study: In the Eye of the Perfect Storm: Creating Accessibility-IBM, GM, and CISCO
Exercises: Developing Three Essential Skills
Analyzing Self
Your Pie Chart
Diversity Questionnaire
Diversity Journal
Masculine and Feminine Speaking Styles
Religion and the Workplace-A Brainstorming Activity
Understanding Difference
Analysis of Mini Diversity Cases
Understanding the Multigenerational Workforce
Analyzing Bias in Internal Business Communication
What Constitutes Sexual Harassment?
Analyzing Nike's Branding and Outreach to the LGBT Community
Religion and Spirituality: What Could be Happening Here?
The Ten Commandments of Interacting with People with Disabilities
Assessing Organizations
Examining Exemplary Leaders in Managing Diversity
Ten Question Assessment: Does Your Organization Represent an Equal Workplace for LGBT Employees?
Analysis of Diversity Consulting Companies
Analyzing Diversity Commitment on Web sites
Diversity and Sports: An Examination of NFL, NASCAR, NHL, PGA, and NBA
Project: The Diversity Consulting Team
Nine Symptoms that May Indicate a Need for Diversity Training
Managing Diversity Questionnaire
Asking Good Questions
Index