Your Attitude Is Showing

Name: Your Attitude Is Showing
Availability: InStock
ISBN: 9780132429047

ISBN-10: 0132429047

ISBN-13: 9780132429047

Edition: 12th 2008

Authors: Sharon O'Neil, Elwood Chapman

List price: $146.65

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Description:

Helping readers become aware of the strong impact that ones attitude has on every aspect of life, this highly regarded primer in the field of business human relations empowers readers of all backgrounds to play their human-relations roles with greater understanding and sensitivity. Fully updated and fresh with new material, it teaches readers that people who balance their technical skills with human-relations competencies find greater on-the-job happiness, contribute more to the productivity of organizations, and, in general, have more successful careers and satisfying lives.A well balanced mix of human-relation competencies to understanding oneself, relationships with others, career, and…

Book details

List price: $146.65
Edition: 12th
Copyright year: 2008
Publisher: Pearson Education
Publication date: 2/5/2007
Binding: Paperback
Pages: 400
Size: 8.07" wide x 10.04" long x 0.39" tall
Weight: 1.870
Language: English




Understanding Yourself



You Canrsquo;t Escape Human Relations



Reality



Human Relations Can Make or Break You



Adjustment



Hold On to Your Positive Attitude



Credit Blues



When People Step on Your Attitude



Bounce Back



Relationships with Others



Vertical and Horizontal Working Relationships



Decision



Your Potential and Productivityndash;A Closer Look



Message



The Winning Combination



Insight



Your Most Important Working Relationship



Choice



Understanding the Nature of Relationships



Currency



Maximizing Your Relationships



Your Success as a Team Player



Controversy



Emotional Intelligence: Managing Stress, Frustration, and Aggression



Frustration



Restoring Injured Relationships



Restoration



Attitudes Among Culturally Diverse Co-Workers



Communication



Building Your Career



Succeeding in a New Job or Assignment



Nonprofessional



Initiation Ritesndash;Coping with Teasing and Testing



Confrontation



Absenteeism and Human Relations



Balance



Avoiding Six Common Human-Relations Mistakes



Motivation



Business Ethics, Rumors, and the Confidence Triangle



Dilemma



Success at Expanding Your Assets



Goal Setting and Your Attitude



Conflict



Strategies for Advancing Your Career