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| Foreword | |
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| Preface | |
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| Acknowledgments | |
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| Process Assurance | |
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| Techniques for Process Assurance | |
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| Project Team | |
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| Project Standards | |
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| Schedule Monitoring | |
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| Project Tracking | |
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| Estimation | |
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| Effective Communication | |
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| Steering Committees | |
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| Project Risks | |
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| Measurement | |
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| Integrated Technology (IT) | |
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| Final Comments | |
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| Causes of Failure in Process Assurance | |
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| Lack of Management Support | |
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| Lack of User Involvement | |
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| Lack of Project Leadership | |
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| Lack of Measures of Success | |
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| Verification versus Validation | |
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| Verification and Validation Plan (VVP) | |
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| Who Conducts the V&V? | |
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| The Product Delivery Process (A New Paradigm) | |
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| Basic Concepts | |
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| Product Delivery Process | |
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| The Importance of the Project Plan | |
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| Configuration Control Board | |
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| The Efficiency of a Software Development Strategy | |
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| Product Assurance | |
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| Techniques for Product Assurance | |
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| Establishing Standards for Product Quality | |
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| Establishing Standards for Development Technology | |
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| Joint Application Development | |
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| Prototyping | |
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| Disaster Recovery | |
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| Configuration Management | |
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| Reusability | |
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| Code Management | |
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| Software Changes | |
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| Training | |
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| Management Support | |
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| Benchmarking | |
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| Activities to Assure Product Quality | |
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| A New Paradigm for Assuring Quality Software Design and Architecture | |
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| Dependency Analysis at the Module Level | |
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| Eliminating Functional Testing at the Module Level | |
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| Dependency Analysis at the System Level | |
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| Eliminating Common System-Level Dependencies | |
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| Examples of the Basic Tools in Dependency Analysis at the System Level | |
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| Final Comments | |
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| Conclusion | |
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| Software Quality Assurance (SQA) | |
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| Required Components of Software Quality | |
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| Building an Effective Software Quality Assurance Organization | |
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| Quality Assurance. Verification and Validation | |
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| Simulation | |
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| Testing | |
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| Building a Separate Quality Assurance Organization | |
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| The Cost-Effectiveness of Software Testing | |
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| Credibility and Return on Investment. Different Projects Require Different Approaches | |
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| Begin Collecting Data. Making a Case for Finding Errors Early in the Life Cycle | |
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| Steps to Creating an Effective Test Organization | |
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| How to Create an Effective, Stable Test Organization | |
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| Making a Test Organization More Effective | |
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| Conclusion | |
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| The Impact of the New Paradigm | |
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| Management Aspects (Return on Investment) under the New Paradigm | |
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| Leverage at the Software Product Level | |
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| Guaranteeing Leverage | |
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| Techniques and Contents of a SQA Plan | |
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| What to Address in Your SQA Plan | |
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| Conclusion | |
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| Software Quality Standards | |
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| Some Standards for Software Quality | |
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| The Concept of Six Sigma | |
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| Reducing Cycle Times | |
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| Continuous Process Improvement | |
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| The Product Delivery Process | |
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| Deliverables Associated with a Product Delivery Process | |
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| A Description of the Marketing Requirements Definition | |
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| Components of a Specification | |
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| Functional Specification | |
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| Information Model | |
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| Constraint Document | |
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| Performance Criteria Document | |
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| Hardware Specification | |
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| Preliminary Budget Preliminary Schedule Preliminary Manpower Allocation | |
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| Standards Document | |
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| Quality Plan | |
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| Master Test Plan | |
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| Documentation Plan | |
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| Product Release Plan | |
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| A Test Plan for System Testing | |
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| Release Management | |
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| Software Quality Standards in the Product Delivery Process | |
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| What Is Softwar | |