Managing Quality Integrating the Supply Chain
Edition: 3rd 2007 (Revised)
List price: $193.33
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Description: This volume is a comprehensive introduction to the field of quality management, integrating the emerging body of knowledge in the areas of quality theory, quality assurance, and quality control. The authors practical approach provides examples, allowing readers to participate in and manage quality improvement in manufacturing, government, and service organizations. The volume examines differing perspectives on quality, quality theory, global quality and quality standards, strategic quality planning, the voice of the customer and the market, quality in product and process design, designing quality services, managing supplier quality in the supply chain, the tools of quality and implementing quality, statistically based quality improvement for variables, six sigma management and tools, implementing and validating the quality system. For quality control managers and other interested in greater quality management.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $193.33
Copyright year: 2007
Publisher: Prentice Hall PTR
Publication date: 11/3/2006
Size: 8.23" wide x 10.16" long x 1.14" tall
|Understanding Quality Concepts|
|Differing Perspectives on Quality|
|Global Quality and International Quality Standards|
|Designing and Assuring Quality|
|Strategic Quality Planning|
|The Voice of the Customer|
|The Voice of the Market|
|Quality in Product and Process Design|
|Designing Quality Services|
|Managing Supply Chain Quality|
|The Tools of Quality|
|Managing Quality Improvement Teams and Projects|
|Statistically-Based Quality Improvement for Variables|
|Statistically-Based Quality Improvement for Attributes|
|Six Sigma Management and Tools|
|Forever Improving the Quality System|
|Managing Learning for Quality Improvement|
|Implementing and Validating the Quality System|