Guide to Cross-Cultural Communications

Name: Guide to Cross-Cultural Communications
Price: 5.91 USD
Availability: InStock
ISBN: 9780132157414

ISBN-10: 0132157411

ISBN-13: 9780132157414

Edition: 2nd 2011

Authors: Sana Reynolds, Deborah Valentine, Mary M. Munter

List price: $37.60

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Description:

Help readers communicate across cultures withGuide to Cross-Cultural Communication, a handy reference containing information on negotiations, business writing, and speaking with those from diverse cultural backgrounds. Relationships: Individual or Collective?; Social Framework: High Context or Low Context?; Time: Linear, Flexible, or Cyclical?; Power: Hierarchical or Democratic?; Using Language; Writing; Communicating Nonverbally; Negotiating: Process, Persuasion, and Law Essential reading for those interested in understanding and improving intercultural communication both inside and outside their organizations; especially managers, executives, and other business professionals who must…

Book details

List price: $37.60
Edition: 2nd
Copyright year: 2011
Publisher: Prentice Hall PTR
Publication date: 6/21/2010
Binding: Paperback
Pages: 168
Size: 5.50" wide x 7.75" long x 0.50" tall
Weight: 0.396
Language: English



Preface


Introduction



Understanding Cultures



Relationships: Individual or Collective?


Characteristics of individualist cultures


Characteristics of collective cultures


Guidelines: Individualist or collective?



Social Framework: High Context or Low Context?


High-context cultures


Low-context cultures


Guidelines: High or low context



Time: Linear, Flexible, or Cyclical?


Linear time


Flexible time


Cyclical time


Guidelines: Attitudes toward time



Power: Hierarchical or Democratic?


Hierarchical cultures


Democratic cultures


Signs and symbols of power


Guidelines: Attitudes toward power



Communicating Across Cultures



Using Language


English: a language of action


Sino-tibetan languages: A rich contrast


Guidelines for using language



Writing


Preferred channel


Directness


Immediacy


Clarity and conciseness


Guidelines for writing across cultures



Communicating Nonverbally


Eye contact


Facial expression


Hand gestures


Space


Silence and the rhythm of language


Guidelines



Negotiating: Process, Persuasion, and Law


Analyzing the negotiation process


Enhancing your persuasiveness


Understanding international law


Guidelines for negotiation


Conclusion


Cultural Questionnaire


Bibliography


Suggested Readings


Suggested Films


Index