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| Preface | |
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| Setting the Stage | |
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| Organized Labor and the Management Community: An Overview | |
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| The Staying Power of Unions | |
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| The State of the Unions Today | |
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| White-Collar Employees | |
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| Some Probable Explanations | |
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| Some Grounds for Union Optimism | |
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| Labor's Present Strategic Power | |
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| Why Workers Join Unions | |
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| Why Managers Resist Unions | |
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| Labor Relations Consultants | |
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| Labor Relations in the Public Sector | |
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| The Growth of Public-Sector Unionism: Some Explanations | |
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| The Public-Employee Unionist: The Strike Issue | |
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| Public Employees and Harder Times | |
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| Some Concluding Thoughts | |
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| Minicases | |
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| The White-Collar Union Organizer | |
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| An Overture from a Business Agent | |
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| The Environmental Framework | |
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| The Historical Framework | |
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| The Eighteenth Century: Genesis of the American Labor Movement | |
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| The First Unions and Their Limited Successes | |
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| Revival, Innovation, and Disillusionment | |
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| The Laying of the Foundation for Modern Unionism and Some Mixed Performances | |
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| The Rise and Fall of the Knights of Labor | |
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| The Formation of the AFL and Its Realistic Master Plan | |
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| The Early Years of the AFL and Some Mixed Results | |
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| Wartime Gains and Peacetime Losses | |
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| The Great Depression and the AFL's Resurgence in Spite of Itself | |
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| The CIO's Challenge to the AFL | |
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| World War II | |
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| Public Reaction and Private Merger | |
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| Organized Labor Since the Merger | |
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| Some Concluding Thoughts | |
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| Minicases | |
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| The Frustrated Labor Historian | |
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| A Vote of No Confidence | |
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| The Legal Framework | |
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| The Era of Judicial Control | |
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| The Norris-LaGuardia Act of 1932 | |
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| The Wagner Act of 1935 | |
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| From the Wagner Act to Taft-Hartley | |
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| The Taft-Hartley Act of 1947 | |
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| The Landrum-Griffin Act of 1959 | |
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| Public Policy in Recent Years | |
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| Permanent Replacements for Strikers: Another Worry for Labor | |
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| Some Concluding Thoughts | |
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| Minicases | |
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| A Question of Definition | |
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| Alleged Union Paranoia | |
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| Union Behavior: Structure, Government, and Operation | |
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| The AFL-CIO | |
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| The National Union | |
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| The Local Union | |
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| Union Finances | |
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| Some Concluding Thoughts | |
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| Minicases | |
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| Higher Pay for National Union Presidents | |
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| Qualifications for Union Office | |
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| Collective Bargaining | |
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| At the Bargaining Table | |
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| Preparation for Negotiations | |
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| The Bargaining Process: Early Stages | |
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| The Bargaining Process: Later Stages | |
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| The Bargaining Process: Final Stages | |
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| Crisis Situations | |
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| Testing and Proofreading | |
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| Coordinated Bargaining, Multinationals, and Unions in Other Countries | |
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| Boulwarism: A Different Way of Doing Things | |
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| Some Further Complexities | |
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| Some Concluding Thoughts | |
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| Minicases | |
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| Trying to Strike a Balance | |
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| An Advocate of Boulwarism | |
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| Grievances and Arbitration | |
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| Grievance Procedure | |
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| Grievance Procedure: Its Flexibility | |
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| Arbitration | |
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| The Trilogy Cases | |
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| Arbitration Costs and Time Lag | |
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| Some Concluding Thoughts | |
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| Minicases | |
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| A Dissenting View Regarding Arbitration | |
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| An Embarrassing Incident for the Arbitrator | |
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| Wage Issues under Collective Bargaining | |
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| Determination of the Basic Wage Rate | |
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| Cost of Living | |
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| Wage Differentials | |
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| Overtime and Flextime | |
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| Job Evaluation and Job Comparison | |
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| Concessionary Bargaining | |
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| Two-Tier Wage Systems | |
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| Some Concluding Thoughts | |
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| Minicases | |
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| Dispensation | |
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| An Employee Refusal to Work Overtime | |
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| Economic Supplements under Collective Bargaining | |
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| Pension and Retirement Plans | |
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| Tax-Deferred Retirement Savings Plans | |
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| Vacations with Pay | |
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| Holidays with Pay | |
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| Negotiated Health-Insurance Plans | |
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| Dismissal Pay | |
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| Reporting Pay | |
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| Supplementary Unemployment Benefit Plans | |
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| Some Concluding Thoughts | |
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| Minicases | |
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| The Case of Henry Jennings | |
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| The Case of Timmy Aldrich | |
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| Institutional Issues under Collective Bargaining | |
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| Union Membership as a Condition of Employment | |
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| Forms of Union Security | |
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| The Checkoff | |
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| Union Obligations | |
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| Managerial Prerogatives | |
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| Codetermination and Unions in the Boardroom | |
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| Employee Stock Ownership Plans | |
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| Quality of Work Life Programs | |
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| Some Concluding Thoughts | |
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| Minicases | |
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| A Question of Freedom | |
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| An Original Proposal | |
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| Administrative Issues under Collective Bargaining | |
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| Seniority | |
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| Discharge and Discipline | |
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| Safety and Health of Employees | |
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| Production Standards and Staffing | |
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| Technological Change | |
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| Plant Closings | |
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| Some Concluding Thoughts | |
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| Minicases | |
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| The Dangerous Knife | |
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| Vocal Criticism by an Employee | |
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| Arbitration Cases | |
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| A Loaded Handgun and Suspected Cocaine in Her Purse | |
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| Fighting on the Employer's Premises | |
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| Abusive Language Toward a Supervisor | |
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| Overlooked for an Unanticipated Vacancy | |
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| Employees on Medical Leave | |
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| Blame for a Major Accident | |
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| Subcontracting of a Packaging Line Installation | |
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| Discharge for Fraud | |
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| "Continuity of Skills" | |
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| An Antinepotism Policy | |
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| A Laid-off Glass Worker | |
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| Alleged Insubordination | |
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| A Laid-off Senior Employee | |
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| The Creative Reporter | |
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| Ten Days to Learn | |
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| The Discharge of Matthew B. Flynn | |
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| Mock Negotiation Problem | |
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| Glossary | |
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| Index | |