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Laying The Foundation-Prepare | |
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Introduction to Communication | |
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Benefits of Communication | |
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Personal Benefits | |
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Professional Benefits | |
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Media Interaction 1.1: Communication Media Source | |
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Social Benefits | |
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Media Interaction 1.2: Communication Skills | |
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Preparing to Participate 1.1: The Benefits of Studying Communication | |
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The Communication Process | |
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People | |
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Messages | |
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Critical Interaction 1.1: Frame of Reference | |
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Channel | |
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Interference | |
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Feedback | |
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Context | |
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Preparing to Participate 1.2: Understanding the Communication Process | |
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Models of Communication | |
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Action Model | |
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Interaction Model | |
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Transaction Model | |
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Preparing to Participate 1.3: Modeling Communication | |
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Critical Interaction 1.2: What Is Communication? | |
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Themes for the Text | |
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Communication Competence | |
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Communication Confidence | |
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Ethical Communication | |
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Critical Thinking | |
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Citizens in a Democracy | |
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Preparing to Participate 1.4: Putting It All Together | |
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Summary | |
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Key Terms | |
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Additional Engagement Opportunities | |
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Communication Confidence | |
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Natural Nervousness | |
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Communication Apprehension Defined | |
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Preparing to Participate 2.1: Nervousness and Communication Apprehension | |
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Media Interaction 2.1: Measuring Your Communication Apprehension | |
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Causes of Communication Apprehension | |
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Heredity | |
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Learned Apprehension | |
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Skills Deficit | |
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Preparing to Participate 2.2: Causes of Communication Apprehension | |
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Effects of Communication Apprehension | |
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Internal Effects | |
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External Effects | |
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Preparing to Participate 2.3: Effects of Communication Apprehension | |
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Managing Communication Apprehension | |
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Systematic Desensitization | |
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Congnitive Restructuring | |
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Critical Interaction 2.1: Worst Case Scenario | |
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Visualization | |
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Skills Training | |
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Preparing to Participate 2.4: Managing Communication Apprehension | |
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Summary | |
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Key Terms | |
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Additional Engagement Opportunities | |
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Ethical Communication | |
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Ethics and Ethical Communication | |
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Preparing to Participate 3.1: Defining Ethical Communication | |
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Ethical Standards | |
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A Political Perspective | |
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A Dialogical Perspective | |
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A Human Perspective | |
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A Situational Perspective | |
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Critical Interaction 3.1: Ethical Dilemmas | |
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Preparing to Participate 3.2: Four Ethical Standards | |
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Media Interaction 3.1: Ethical Codes in Journalism | |
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Ethical Credo | |
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Preparing to Participate 3.3: Understanding Ethical Credos | |
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Becoming Ethical Producers of Information | |
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Add to the Body of Knowledge | |
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Be Credible and Reliable | |
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Avoid Plagiarism | |
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Media Interaction 3.2: Avoiding Plagiarism | |
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Critical Interaction 3.2: Plagiarism Check | |
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Preparing to Participate 3.4: Becoming an Ethical Producer of Information | |
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Document Your Resources | |
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Persuade Ethically | |
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Becoming Ethical Consumers of Information | |
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Ethical Norms | |
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Summary | |
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Key Terms | |
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Additional Engagement Opportunities | |
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Listening | |
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Importance of Listening | |
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Preparing to Participate 4.1: The Importance of Listening | |
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Process of Listening | |
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Hearing | |
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Understanding | |
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Remembering | |
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Interpreting | |
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Media Interaction 4.1: Interpreting a Message | |
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Evaluating | |
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Responding | |
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Preparing to Participate 4.2: The Listening Process | |
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Barriers to Listening | |
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Physical Distractions | |
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Mental Distractions | |
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Factual Distractions | |
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Semantic Distractions | |
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Preparing to Participate 4.3: Listening Barriers | |
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Critical Interaction 4.1: Overcoming Listening Barriers | |
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Types of Listening | |
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Discriminative Listening | |
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Comprehensive Listening | |
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Appreciative Listening | |
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Empathetic Listening | |
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Critical Listening | |
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Preparing to Participate 4.4: Listening Types | |
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Critical Listening and Critical Thinking | |
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Preparing to Participate 4.5: Critical Listening and Critical Thinking | |
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Critical Interaction 4.2: Critical Thinking Self-Assessment (CTSA) | |
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Improving Your Listening | |
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Preparing to Participate 4.6: Improving Listening | |
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Evaluating Messages Using Critical Listening | |
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Preparing to Participate 4.7: Using Critical | |
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Listening to Evaluate Speeches | |
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Summary | |
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Key Terms | |
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Additional Engagement Opportunities | |
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Message Clarity-Present | |
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Choosing Topics | |
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Selecting a Topic | |
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Generating Ideas | |
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Narrowing the Topic | |
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Media Interaction 5.1: Concept Maps | |
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Preparing to Participate 5.1: Selecting a Topic | |
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General Purpose | |
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Speeches to Inform | |
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Speeches to Persuade | |
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Preparing to Participate 5.2: General and Specific Purposes | |
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Speeches to Entertain | |
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Speeches to Commemorate | |
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Specific Purpose | |
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Moving from the General to the Specific Purpose | |
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Guidelines for the Specific-Purpose Statement | |
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Critical Interaction 5.1: Specific Purpose-Effective of Ineffective? | |
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Preparing to Participate 5.3: Guidelines for a Specific-Purpose Statement | |
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Thesis Statements | |
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Moving from the Specific Purpose to the Thesis Statement | |
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Guidelines for Writing a Thesis Statement | |
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Critical Interaction 5.2: Thesis Statements-Effective or Ineffective? | |
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Preparing to Participate 5.4: Thesis Statements | |
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Summary | |
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Key Terms | |
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Additional Engagement Opportunities | |
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Analyzing Your Audience | |
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Considering Your Audience | |
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Media Interaction 6.1: Coding Commercials | |
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Preparing to Participate 6.1: Considering Your Audience | |
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Identifying and Understanding Your Audience | |
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Analyzing Audience Characteristics | |
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Preparing to Participate 6.2: Audience Demographics | |
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Analyzing the Situation | |
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Preparing to Participate 6.3: The Speaking Situation | |
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Critical Interaction 6.1: Audience Analysis | |
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Gathering Information | |
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Informal Methods | |
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Formal Methods | |
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Preparing to Participate 6.4: Gathering Information | |
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Adapting Your Message | |
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Media Interaction 6.2: Analyzing Political Rhetoric | |
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Media Interaction 6.3: Making Audience Connections | |
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Summary | |
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Key Terms | |
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Additional Engagement Opportunities | |
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Integrating Support Material | |
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Information Literacy | |
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Preparing to Participate 7.1: Information Literacy | |
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Developing a Research Strategy | |
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Create Research Questions | |
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Critical Interaction 7.1: Developing a Research Strategy | |
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Generate a List of Synonyms | |
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Search Information Sources | |
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Preparing to Participate 7.2: Research Strategies | |
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Types of Supporting Materials | |
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Statistics | |
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Analogies | |
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Media Interaction 7.1: Learn about Statistics | |
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Facts | |
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Examples | |
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Testimony | |
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Preparing to Participate 7.3: Types of Supporting Material | |
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Evaluating Supporting Materials | |
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Media Interaction 7.2: Evaluating Websites | |
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Preparing to Participate 7.4: Evaluating Supporting Materials | |
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Incorporating and Documenting Supporting Materials | |
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Preparing to Participate 7.5: Oral Citations | |
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Summary | |
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Key Terms | |
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Additional Engagement Opportunities | |
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Organizing Ideas | |
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Importance of Organizing Your Ideas Clearly | |
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Preparing to Participate 8.1: Organize Ideas | |
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Organizing Ideas Strategically | |
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Chronological Order | |
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Spatial Order | |
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Topical Order | |
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Causal Order | |
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Preparing to Participate 8.2: Choose an Organizational Pattern | |
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Critical Interaction 8.1: Organizational Patterns | |
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Incorporating Transitional Devices | |
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Transitions | |
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Internal Previews | |
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Internal Summaries | |
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Signposts | |
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Critical Interaction 8.2: Transitions | |
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Media Interaction 8.1: Analyzing Organization in Sample Speeches | |
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Preparing to Participate 8.3: Transitional Devices | |
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Summary | |
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Key Terms | |
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Additional Engagement Opportunities | |
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Outlining the Presentation | |
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Preparing to Participate 9.1: Importance of Outlining | |
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Developing A Preparation Outline | |
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Label the Introduction, Body, and Conclusion as Separate Elements | |
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Use a Consistent Pattern of Symbols | |
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Media Interaction 9.1: Outlining Tips | |
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Include Transitions | |
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Integrate Supporting Material | |
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Provide a List of References | |
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Use Complete Sentences | |
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Media Interaction 9.2: Style Wizard | |
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Preparing to Participate 9.2: Preparation Outline | |
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Sample Preparation Outline with Commentary | |
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Developing a Speaking Outline | |
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Critical Interaction 9.1: Outline Formats | |
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Preparing to Participate 9.3: Speaking Outline | |
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Sample Speaking Outline with Commentary | |
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Critical Interaction 9.2: Speaking Outlines | |
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Summary | |
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Key Terms | |
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Additional Engagement Opportunities | |
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Beginning and Ending the Presentation | |
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Importance of Introductions and Conclusions | |
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Preparing to Participate 10.1: Importance of Introductions and Conclusions | |
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Beginning the Presentation | |
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Capturing Attention | |
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Media Interaction 10.1: Quotations | |
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Establishing the Relevance of Your Topic to Your Audience | |
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Establishing Speaker Credibility | |
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Previewing the Presentation | |
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Preparing to Participate 10.2: Goals of an Introduction | |
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Recommendations for Integrating Elements of the Introduction | |
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Ending the Presentation | |
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Providing a Summary | |
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Providing a Memorable Close | |
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Preparing to Participate 10.3: Goals of a Conclusions | |
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Critical Interaction 10.1: Matching Outline | |
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Summary | |
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Key Terms | |
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Additional Engagement Opportunities | |
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Using Appropriate Language | |
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The Importance of Language | |
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Critical Interaction 11.1: Name Change | |
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Preparing to Participate 11.1: Principles of Language | |
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Oral Style and Written Style | |
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Preparing to Participate 11.2: Differences Between Oral Style and Written Style | |
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Choosing Language | |
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Clarity | |
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Accuracy | |
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Critical Interaction 11.2: Active/Passive Voice | |
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Vividness | |
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Appropriateness | |
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Media Interaction 11.1: Speech Analysis | |
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Media Interaction 11.2: Sample Speech Analysis-Language | |
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Critical Interaction 11.3: Inclusive Language | |
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Preparing to Participate 11.3: Effective Word Choice | |
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Summary | |
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Key Terms | |
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Additional Engagement Opportunities | |
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Designing Presentation Aids | |
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Benefits of Visual Literacy | |
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Critical Interaction 12.1: A Picture Is Worth a Thousand Words | |
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Preparing to Participate 12.1: Visual Literacy | |
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Types of Presentation Aids | |
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Written Language | |
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Data Graphics | |
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Media Interaction 12.1: Red and Blue States | |
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Diagrams | |
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Illustrations/Paintings | |
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Photographs | |
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Films/Videos/Animations | |
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Objects | |
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Preparing to Participate 12.2: Types of Presentation Aids | |
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Display Technologies | |
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Screen | |
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Preparing to Participate 12.3: Display Technologies | |
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Paper | |
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Design Considerations | |
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Critical Interaction 12.2: Analyzing Figures | |
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Contrast | |
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Repetition | |
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Alignment | |
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Proximity | |
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Preparing to Participate 12.4: Design Considerations | |
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Integrating the Presentation Aid into the Speech | |
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Preparing to Participate 12.5: Integrating the Presentation Aid | |
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Media Interaction 12.2: Using Presentation Aids | |
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Summary | |
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Key Terms | |
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Additional Engagement Opportunities | |
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Delivering the Presentation | |
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Importance of Delivery | |
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Methods of Delivery | |
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Preparing to Participate 13.1: Importance of Delivery | |
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Impromptu | |
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Manuscript | |
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Memorized | |
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Extemporanceous | |
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Preparing to Participate 13.2: Methods of Delivery | |
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Verbal Delivery | |
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Articulation | |
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Pronunciation | |
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Volume | |
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Rate | |
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Pause | |
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Pitch | |
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Vocal Variety | |
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Preparing to Participate 13.3: Verbal Delivery | |
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Nonverbal Delivery | |
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Critical Interaction 13.1: What Did You Say? | |
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Eye Contact | |
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Face | |
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Body | |
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Movement | |
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Media Interaction 13.1: Analyzing Delivery in a Sample Speech | |
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Preparing to Participate 13.4: Nonverbal Delivery | |
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Critical Interaction 13.2: Sarah Palin at RNC 2008 | |
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Summary | |
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Key Terms | |
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Additional Engagement Opportunities | |
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Constructing Persuasive Messages-Participate | |
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Understanding Persuasive Principles | |
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Why Should I Study Persuasion? | |
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Media Interaction 14.1: Deadly Persuasion | |
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Preparing to Participate 14.1: Persuasive Public Speaking | |
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Persuasive Public Speaking | |
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Analyzing the Audience | |
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Developing Persuasive Claims | |
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Advocating Factual Claims | |
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Burdens of Proof | |
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Organizing Speeches on Claims of Fact | |
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Advocating Value Claims | |
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Burdens of Proof | |
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Preparing to Participate 14.2: Fact, Value, and Policy | |
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Organizing Speeches on Claims of Value | |
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Advocating Policy Claims | |
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Burdens of Proofs | |
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Organizing Speeches on Claims of Policy | |
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Preparing to Participate 14.3: Organizational Patterns | |
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Critical Interaction 14.1: Thinking Critically About Fact, Value, and Policy Claims | |
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Summary | |
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Key Terms | |
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Additional Engagement Opportunities | |
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Building Arguments | |
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Argument Model | |
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Claims | |
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Evidence | |
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Evidence Credibility Statements | |
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Warrant | |
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Qualifiers | |
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Rebuttals | |
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Preparing to Participate 15.1: Defining Argument | |
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Persuading Through Logos | |
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Inductive Reasoning | |
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Deductive Reasoning | |
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Causal Reasoning | |
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Analogical Reasoning | |
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Persuading Through Ethos | |
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Factors of Speaker Credibility | |
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Types of Speaker Credibility | |
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Persuading Through Pathos | |
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Developing Emotional Appeals | |
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Applying Ethics to Emotional Appeals | |
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Preparing to Participate 15.2: Persuasive Appeals | |
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Critically Evaluating Arguments for Fallacies | |
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Ad Hominem | |
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Bandwagon | |
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Slippery Slope | |
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False Dilemma | |
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Appeal to Authority | |
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Critical Interaction 15.1: Thinking Critically about Advertisements | |
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Red Herring | |
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Media Interaction 15.1: Speptic's Dictionary: Fallacies | |
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Preparing to Participate 15.3: Fallacies of Reasoning | |
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Summary | |
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Key Terms | |
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Additional Engagement Opportunities | |
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Using Communication in the 21st Century | |
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Communicating in a Democracy | |
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Preparing to Participate 16.1: Citizenship | |
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Use Communication for the Common Good | |
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Media Interaction 16.1: Political Engagement | |
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Critical Interaction 16.1: Promoting Political Engagement through Public Speaking/Communication | |
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Preparing to Participate 16.2: Common Good | |
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Consuming Messages | |
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Critical Interaction 16.2: Common, Community, and Communication | |
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Preparing to Participate 16.3: Consuming Messages | |
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Summary | |
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Key Terms | |
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Additional Engagement Opportunities | |
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Appendix | |
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Outline For Informative Speech: Tornadoes | |
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Outline For Informative Speech: Roman Coliseum | |
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Outline For Informative Speech: Delta Blues: Where the Soul of Man Never Dies | |
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Glossary | |
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Index | |