Truth about Managing People... and Nothing but the Truth

ISBN-10: 0131838474

ISBN-13: 9780131838475

Edition: 2004

Authors: Stephen P. Robbins

List price: $12.99
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Description:

The top management truths in a concise, easy-to-read summary from the world's #1 management text author--now in paperback. This isn't just "someone's opinion"...It's the first, definitive, evidence-based guide to effective management. In The Truth About Managing People...and Nothing but the Truth,Robbins delivers principles readers can rely on throughout their entire management careers--regardless of their organization, role or title. This is a management book that cuts through the soft opinion and conjecture books that have dominated the business shelves in recent years and shows what management researchers know actually works, or doesn't work, when it comes to managing people. Drawing on the author's 30+ years of research and textbook writing experience, Robbins has distilled the results of thousands of research studies on human behavior into over 60 proven "truths" that can transform how the reader manages people--and the results that are achieved. The author provides guidance to readers organized around key, human-behavior-related problem areas that managers face (hiring, motivation, leadership, communication, team building, conflict management, job design, evaluating performance and coping with change), along with guidance to help readers apply the information and improve their managerial effectiveness.
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Book details

List price: $12.99
Copyright year: 2004
Publisher: FT Press
Publication date: 6/11/2003
Binding: Paperback
Pages: 240
Size: 4.25" wide x 7.25" long x 0.50" tall
Weight: 0.594
Language: English

David A. Decenzo received his Ph.D. from West Virginia University. He is the provost and senior vice president of academic administration at Coastal Carolina University. his major teaching and research interests focus on the general areas of human resource management, management, and organizational behavior. He has published articles in such journals as Harvard Business review, Business Horizons, risk Management, Hospital Topics, and Performance and Instruction.Dr. DeCenzo has spent the past two-plus decades writing textbooks, His books include Supervision Today, Fifth Edition (2007); Fundamentals of Management, Fifth Edition (2006) with Stephen Robbins; Human Relations, Second Edition (2002) with Beth Silhanek; Essentials of Labor relations (1992) with Molly Bowers; and Employee Benefits (1990) with Stephen Holoviak. These books are used widely at colleges and universities in the United states, as well as schools throughout the world.Dr. DeCenzo also has industry experience as a corporate trainer, and has served s a consultant to a number of companies, including Burroughs & Chapin, Inc., G&K Services, Inc., Fairpoint Communications, Moen, Inc., Healthcare Strategies, Inc., AlliedSignal Technical Services Corporation, Citicorp, teledyne/Landis Machine Company, Blue Cross & Blue Shield of Maryland, the Tnemec Company, the James River Corporation, Packaging Division, and the Managerial and Professional Society of Baltimore.Dr. DeCenzo lives in Pawleys Island, South Carolina, with his wife and their four children.Stephen P. Robbins received his Ph.D. from the University of Arizona. He previously worked for the shell Oil Company and Reynolds Metals Company and has taught at the University of Nebraska at Omaha, Concordia University in Montreal, the University of Baltimore, Southern Illinois University at Edwardsville, and San Diego State University. Dr. Robbins; research interests have focused on conflict, power and politics in organizations, behavioral decision making, and the development of effective interpersonal skills. His articles on these and other topics have appeared in such journals as Business Horizons, California Management Review, Business and Economic Perspectives, International Management, Management Review, Canadian Personnel and Industrial relations, and Journal of Management Education.Dr. Robbins is a best-selling textbook author in the areas of management and organizational behavior. His books have sold in excess of three million copies and are currently used by students in more than a thousand U.S. colleges and universities, and have been translated into16 languages.Dr. Robbins also actively participates in masters' track competition. Since turning 50 in 1993, he has set numerous indoor and outdoor age-group world sprint records. He has set numerous indoor and outdoor age-group world sprint records. He has won more than a dozen indoor and outdoor U.S. Championships at 60 m, 100 m, 200 m, and 400 m, and won seven gold medals at World Masters Championships. In 2005, he was induced into the Masters track & Field Hall of Fame.

Preface
The Truth About Hiring
Forget Traits; It's Behavior That Counts
Realistic Job Previews: What You See Is What You Get
Tips for Improving Employee Interviews
Want Pleasant Employees? It's in the Genes!
Good Citizenship Counts!
Brains Matter; or When in Doubt, Hire Smart People
Don't Count Too Much on Reference Checks
When in Doubt, Hire Conscientious People!
Hire People Who Fit Your Culture: My "Good Employee" Is Your Stinker!
Match Personalities and Jobs
Manage the Socialization of New Employees
The Truth About Motivation
Why Many Workers Aren't Motivated at Work Today
Happy Workers Aren't Necessarily Productive Workers!
Workforce Generations and Values
Telling Employees to "Do Your Best" Isn't Likely to Achieve Their Best
Not Everyone Wants to Participate in Setting Their Goals
Professional Workers Go for the Flow
Watch Out for Cyberloafing!
When Giving Feedback: Criticize Behaviors, Not People
You Get What You Reward
It's All Relative!
Recognition Motivates (and It Costs Very Little!)
Ways to Motivate Low-Skill, Low-Pay Employees
There's More to High Employee Performance Than Just Motivation
The Truth About Leadership
The Essence of Leadership is Trust
Experience Counts! Wrong!
Most People THINK They Know What Good Leaders Look Like
Effective Leaders Know How to Frame Issues
You Get What You Expect
Great Followers Make Great Leaders
Charisma Can Be Learned
Make Others Dependent on You
There's No Ideal Leadership Style
Adjust Your Leadership Style for Cultural Differences or When in Rome...
When Leadership ISN'T Important
The Truth About Communication
Hearing Isn't Listening
Choose the Right Communication Channel
Listen to Grapevine
Men and Women DO Communicate Differently
What You Do Overpowers What You Say
The Case for Open-Book Management
The Truth About Building Teams
What We Know That Makes Teams Work
2 + 2 Doesn't Necessarily Equal 4
We're Not All Equal: Status Matters!
Not Everyone Is Team Material
The Truth About Managing Conflicts
The Case FOR Conflict
Poor Communication Isn't the Source of Most Conflicts
Beware of Groupthink
How to Reduce Work-Life Conflicts
The Truth About Designing Jobs
There's No Such Thing as a "Good Job"
Not Everyone Wants a Challenging Job
Four Job-Design Actions That Will Make Employees More Productive
The Truth About Performance Evaluation
Annual Reviews: The Best Surprise Is NO Surprise!
Don't Blame Me! The Role of Self-Serving Bias
The Case for 360-Degree Feedback Appraisals: More IS Better!
The Truth About Coping with Change
Most People Resist Any Change That Doesn't Jingle in Their Pockets!
You Can Teach an Old Dog New Tricks
Use Participation to Reduce Resistance to Change
Layoffs Are as Tough on Survivors as Those Who Get Laid Off
Some Final Thoughts About Managing Behavior
I'll See It When I Believe It
First Impressions DO Count!
People Aren't Completely Rational: Don't Ignore Emotions!
Beware of the Quick Fix
References
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