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| Clinical Medical Assisting | |
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| Infection Control | |
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| History of Asepsis | |
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| Microorganisms | |
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| The Infection Control System | |
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| Universal Precautions | |
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| Disposal of Infectious Waste and Substances | |
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| Hand Hygiene | |
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| Sanitizing Instruments | |
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| Wrapping Instruments for Autoclaving | |
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| Hepatitis and AIDS | |
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| Bioterrorism | |
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| Vital Signs | |
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| Interviewing the Patient | |
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| Patient History | |
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| Correct Documentation | |
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| Measuring Weight and Height | |
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| Measuring Adult Weight and Height | |
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| Vital Signs | |
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| Temperature | |
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| Measuring Oral Temperatures Using a Glass Non-Mercury Thermometer | |
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| Measuring a Rectal Temperature Using a Glass Non-Mercury Thermometer | |
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| Cleaning and Storing Glass Non-Mercury Thermometers | |
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| Pulse | |
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| Measuring Oral Temperature Using an Electronic or Digital Thermometer | |
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| Measuring Temperature Using an Aural (Tympanic Membrane) Thermometer | |
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| Measuring Axillary Temperature | |
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| Measuring Radial Pulse Rate | |
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| Respiration | |
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| Measuring Apical-Radial Pulse (Two-Person) | |
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| Measuring Respirations | |
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| Blood Pressure | |
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| Measuring Oxygen Saturation Using a Pulse Oximeter | |
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| Pain | |
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| Measuring Systolic Blood Pressure Using Palpatory Method | |
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| Measuring Blood Pressure | |
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| Body Fat Measurement | |
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| Assisting with Physical Examinations | |
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| Preparing the Exam Room | |
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| Cleaning the Examination Room | |
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| Equipment and Supplies Used for Physical Examinations | |
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| Examination Methods Used by the Physician | |
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| Adult Examination | |
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| Assisting the Physician with a Physical Exam | |
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| Sequence of Examination Procedures | |
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| Assisting with a Complete Physical Examination | |
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| Documentation of Patient Medical Information | |
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| Interview New Patient to Obtain Medical History Information and Prepare for Physical Examination | |
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| Charting | |
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| Assisting with Medical Specialties | |
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| Allergy | |
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| Dermatology | |
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| Cardiovascular System | |
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| Taking a Wound Culture | |
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| Endocrinology | |
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| Gastrointestinal System | |
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| Assisting with a Sigmoidoscopy | |
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| Lymphatic System | |
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| Musculoskeletal System | |
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| Nervous System | |
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| Reproductive Systems | |
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| Female Reproductive System | |
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| Instructing a Patient on Breast Self-Examination | |
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| Assisting with a Pelvic Examination and Pap Test | |
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| Male Reproductive System | |
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| Sexually Transmitted Diseases (STDs) | |
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| Urinary System | |
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| Assisting in Eye and Ear Care | |
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| The Study of the Eye | |
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| Testing Visual Acuity Using a Snellen Eye Chart | |
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| Screening for Near Vision Acuity | |
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| Screening for Color Vision Acuity | |
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| Irrigation of the Eye | |
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| Instilling Eye Medication | |
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| Irrigation of the Eye | |
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| Instillation of Eye Medications | |
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| Patient Safety Guidelines | |
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| Assisting the Blind Patient | |
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| The Study of the Ear | |
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| Assisting the Vision-Impaired Patient to Prepare for Physical Examination | |
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| Hearing Acuity and Assessment | |
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| Examination of the Nose and Throat | |
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| Irrigation of the Ear | |
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| Instilling Ear Medication | |
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| Assisting with Audiometry | |
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| Assisting in Life Span Specialties | |
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| Assisting in Pediatrics | |
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| The Pediatric Office | |
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| The Pediatric Patient | |
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| Pediatric Office Visits and Procedures | |
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| Measuring Pediatric Vital Signs | |
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| Measuring the Weight and Height of Infants | |
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| Measuring Infant Head Circumference | |
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| Perform a Snellen Eye Exam on a Child | |
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| Applying Pediatric Urine Collection Device | |
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| Pediatric Diseases and Disorders | |
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| Assisting the Elderly | |
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| Aging Population | |
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| Facts about the Elderly | |
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| The Aging Process | |
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| The Aging Body | |
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| Legal and Medical Decisions | |
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| Communicating Effectively with the Elderly | |
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| Elder Abuse | |
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| Safety Guidelines for Children and Elders | |
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| Assisting with Minor Surgery | |
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| Ambulatory Surgery | |
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| Principles of Surgical Asepsis | |
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| Surgical Asepsis | |
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| Surgical Hand Hygiene/Sterile Scrub | |
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| Handling Sterile Instruments | |
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| Surgical Gloving | |
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| Opening a Sterile Packet | |
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| Dropping Sterile Packet onto a Sterile Field | |
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| Transferring Sterile Objects Using Transfer Forceps | |
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| Surgical Assisting | |
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| Handling Instruments | |
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| Sterile Techniques for Scrub Assistants | |
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| Transferring Sterile Solutions onto a Sterile Field | |
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| Assisting with Minor Surgery | |
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| Floating Assistants during Surgery | |
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| Preparing the Patient for Minor Surgery | |
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| Preparing the Patient's Skin for Surgical Procedure | |
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| Postoperative Patient Care | |
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| Assisting with Suturing | |
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| Surgical Procedures Performed in the Medical Office | |
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| Removing Sutures | |
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| Changing a Sterile Dressing | |
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| Applying a Bandage over a Sterile Dressing | |
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| Assisting with Medical Emergencies | |
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| The Emergency Medical Services System | |
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| Guidelines for Providing Emergency Care | |
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| The Office Emergency Crash Kit | |
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| Medical Emergencies | |
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| Responding to an Obstructed Airway (Conscious Adult, Child, or Infant) | |
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| Administering Adult CPR | |
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| Applying an Arm Sling | |
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| Controlling Bleeding | |
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| The Clinical Laboratory | |
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| Role of Clinical Laboratory in Patient Care | |
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| Laboratory Safety Regulations | |
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| Laboratory Hazards | |
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| Quality Assurance | |
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| Laboratory Safety | |
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| Laboratory Equipment | |
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| Laboratory Measurements and Equipment | |
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| Using the Microscope | |
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| Care and Maintenance of Microscope | |
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| Clinical Laboratory and Patient Communication | |
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| Microbiology | |
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| Role of the Medical Assistant in Microbiology | |
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| |
| Classifications of Microorganisms | |
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| Types of Microorganisms | |
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| Specimen Collection and Transportation | |
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| Specimen Collection | |
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| |
| Overview of the Process of Diagnosing Infection | |
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| Microbiology Equipment and Procedures | |
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| |
| Preparing a Smear | |
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| |
| Preparing a Wet Mount Slide | |
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| Types of Specimens | |
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| Performing a Gram Stain | |
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| Obtaining a Throat Culture | |
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| Obtaining a Sputum Specimen for Culture | |
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| Performing a Urine Culture | |
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| Obtaining Stool Specimen for Culture and Sensitivity | |
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| Obtaining a Stool Specimen for Ova and Parasites | |
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| Obtaining a Stool Specimen for Examination for Pinworms | |
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| Serology Testing | |
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| Urinalysis | |
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| Asepsis | |
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| Collecting the Specimen | |
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| Collecting a Routine Urine Specimen | |
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| Collecting a 24-Hour Specimen | |
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| Collecting a Clean-Catch Midstream Urine Specimen | |
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| Routine Urinalysis | |
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| |
| Evaluating the Physical Characteristics of Urine | |
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| Measuring Specific Gravity (SG) with a Refractometer | |
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| Testing Urine with Reagent Strips | |
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| Testing for Sugar in the Urine Using Tablets | |
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| Preparing a Specimen for a Microscopic Urine Specimen Examination | |
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| |
| Urine Pregnancy Testing | |
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| |
| Performing a Urine Pregnancy Test Using the Enzyme Immunoassay Method | |
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| Quality Control | |
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| Hematology | |
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| The Medical Assistant's Role | |
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| |
| Blood Formation and Components | |
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| Function of Blood | |
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| Blood Specimen Collection | |
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| Quality Control for Collecting a Blood Specimen | |
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| Obtaining Venous Blood with a Sterile Syringe and Needle | |
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| Routine Blood Tests | |
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| |
| Performing a Venipuncture Using the Vacutainer Method | |
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| Performing a Capillary Puncture (Manual) | |
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| |
| Screening for Glucose (Blood Sugar) Level | |
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| |
| |
| Performing a Microhematocrit | |
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| |
| |
| Determining Hemoglobin Using the Hemoglobinometer | |
| |
| |
| Erythrocyte Sedimentation Rate | |
| |
| |
| Phenylketonuria | |
| |
| |
| Mono Testing | |
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| |
| |
| Preparing Slides | |
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| |
| |
| Performing an Erythrocyte Sedimentation Rate Test Using the Wintrobe Method | |
| |
| |
| |
| Performing a PKU Test | |
| |
| |
| |
| Performing a Mono Test | |
| |
| |
| |
| Radiology | |
| |
| |
| Radiology | |
| |
| |
| Diagnostic Imaging Overview | |
| |
| |
| Preparing and Positioning the Patient | |
| |
| |
| |
| Procedure for General X-ray Examination | |
| |
| |
| |
| Sequencing Multiple Radiographic Procedures | |
| |
| |
| Diagnostic Imaging Procedures | |
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| |
| |
| Upper GI Series | |
| |
| |
| |
| Lower GI Series | |
| |
| |
| Radiation Therapy | |
| |
| |
| Nuclear Medicine | |
| |
| |
| Safety Precautions | |
| |
| |
| Radiographic Equipment | |
| |
| |
| |
| Maintaining Personnel Safety | |
| |
| |
| |
| Maintaining Patient Safety | |
| |
| |
| Processing X-ray Film | |
| |
| |
| Storage and Records | |
| |
| |
| Ownership of Film | |
| |
| |
| |
| Electrocardiography and Pulmonary Function | |
| |
| |
| Heart Structure and Function | |
| |
| |
| The Electrocardiogram | |
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| |
| |
| Recording a 12-Lead Electrocardiograph | |
| |
| |
| Special Tests | |
| |
| |
| |
| Treadmill Stress Test | |
| |
| |
| Pulmonary Function | |
| |
| |
| Pulmonary Function Tests | |
| |
| |
| |
| Applying a Holter Monitor | |
| |
| |
| |
| Performing a Spirometer Test to Measure Forced Vital Capacity | |
| |
| |
| Treatments | |
| |
| |
| Pulmonary Diseases | |
| |
| |
| |
| Physical Therapy and Rehabilitation | |
| |
| |
| Therapeutic Team | |
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| |
| Rehabilitation | |
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| |
| Patient Assessment | |
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| |
| Conditions Requiring Physical Therapy | |
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| |
| Physical Therapy Methods | |
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| |
| |
| Performing Range of Motion (ROM) Exercises | |
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| |
| |
| Applying a Hot Compress | |
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| |
| |
| Application of Hot Soak | |
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| |
| |
| Application of a Heating Pad | |
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| |
| |
| Application of Cold Compress | |
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| |
| |
| Application of Ice Bag | |
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| |
| |
| Application of Cold Chemical Pack | |
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| |
| Adaptive Equipment and Devices | |
| |
| |
| |
| Instructing a Patient to Use Crutches Correctly | |
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| |
| |
| Instructing a Patient to Use a Cane or Single Crutch Correctly | |
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| |
| |
| Teaching a Patient to Correctly Use a Walker | |
| |
| |
| |
| Wheelchair Transfer to Chair or Examination Table | |
| |
| |
| Diagnostic Testing | |
| |
| |
| |
| Math for Pharmacology | |
| |
| |
| Weights and Measures | |
| |
| |
| Drug Calculations | |
| |
| |
| |
| Conversion within the Metric System | |
| |
| |
| Calculating Dosages | |
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| |
| Rules for Conversion | |
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| |
| Calculating Pediatric Dosages | |
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| |
| |
| Conversion | |
| |
| |
| |
| Pharmacology | |
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| |
| Drug Names | |
| |
| |
| Regulation and Standards | |
| |
| |
| References | |
| |
| |
| Legal Classification of Drugs | |
| |
| |
| Drug Abuse | |
| |
| |
| General Classes of Drugs | |
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| |
| Routes and Methods of Drug Administration | |
| |
| |
| Frequently Administered Drugs | |
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| |
| Side Effects of Medications | |
| |
| |
| Drug Interactions | |
| |
| |
| Drug Use During Pregnancy | |
| |
| |
| Reading and Writing a Prescription | |
| |
| |
| |
| Administration of Medication | |
| |
| |
| Abbreviations Used in Pharmacology | |
| |
| |
| |
| Administering Medications | |
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| |
| Administration Procedures: OSHA Standards | |
| |
| |
| Medication Administration | |
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| |
| |
| Administering (Inserting) a Rectal or Vaginal Suppository | |
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| |
| |
| Administering Sublingual or Buccal Medication | |
| |
| |
| |
| Administering Oral Medications | |
| |
| |
| Equipment Used for Medication Administration | |
| |
| |
| |
| Using an Ampule | |
| |
| |
| |
| Withdrawing Medication from a Single-Dose or Multiple-Dose Vial | |
| |
| |
| Sites for Intramuscular Injection | |
| |
| |
| Sites for Subcutaneous Injection | |
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| |
| |
| Administering Parenteral Subcutaneous (SC) or Intramuscular (IM) Injections | |
| |
| |
| |
| Administering a Z-Track Injection | |
| |
| |
| Intradermal Injection | |
| |
| |
| Tuberculin Skin Test | |
| |
| |
| |
| Administering an Intradermal Injection | |
| |
| |
| |
| Performing a Tuberculin Skin Test | |
| |
| |
| Intravenous Therapy | |
| |
| |
| |
| Preparing an Intravenous (IV) Tray | |
| |
| |
| Immunizations | |
| |
| |
| Reconstituting a Powdered Medication for Administration | |
| |
| |
| |
| Reconstituting a Powdered Medication for Administration | |
| |
| |
| Charting Medications | |
| |
| |
| |
| Patient Education | |
| |
| |
| Patient Education | |
| |
| |
| |
| Creating a Community Resource Brochure | |
| |
| |
| |
| Creating a Public Relations Brochure | |
| |
| |
| |
| Effective Health Instructions | |
| |
| |
| |
| Instructing Patients According to Their Needs for Health Maintenance and Promotion | |
| |
| |
| Developing a Teaching Plan | |
| |
| |
| Teaching Patients with Disabilities | |
| |
| |
| Handling Noncompliance | |
| |
| |
| Teaching about Cast Care | |
| |
| |
| |
| Nutrition | |
| |
| |
| Nutrition | |
| |
| |
| Stress Management | |
| |
| |
| Time Management | |
| |
| |
| |
| Psychology | |
| |
| |
| Psychology | |
| |
| |
| Psychological Disorders | |
| |
| |
| Treatments | |
| |
| |
| Developmental Stages of the Life Cycle | |
| |
| |
| The Mind-Body Connection | |
| |
| |
| Maslow's Hierarchy of Needs | |
| |
| |
| Heredity and Environmental and Cultural Influences on Behavior | |
| |
| |
| |
| Role-Playing a Situation in Which a Patient Is from Another Culture | |
| |
| |
| Interpersonal Skills and Human Behavior | |
| |
| |
| Emotions | |
| |
| |
| Motivation | |
| |
| |
| Stress | |
| |
| |
| |
| Role-Playing a Situation When a Patient Is Frightened, Angry, and Depressed | |
| |
| |
| |
| Develop a Patient Teaching Handout about Stress | |
| |
| |
| Assisting the Patient with Terminal Illness | |
| |
| |
| |
| Career Assistance | |
| |
| |
| |
| Externship and Career Opportunities | |
| |
| |
| What Is an Externship? | |
| |
| |
| Preparing for the Certification Examination | |
| |
| |
| The Job Search | |
| |
| |
| |
| Conducting a Job Search | |
| |
| |
| The Resume | |
| |
| |
| |
| Preparing Your Resume | |
| |
| |
| The Cover Letter | |
| |
| |
| The Interview | |
| |
| |
| |
| Preparing a Cover Letter | |
| |
| |
| |
| Successful Interviewing | |
| |
| |
| |
| Role-Playing an Interview | |
| |
| |
| Follow-Up after the Interview | |
| |
| |
| What Does the Employer Want? | |
| |
| |
| |
| Preparing a Follow-Up Letter | |
| |
| |
| |
| Abbreviations and Symbols | |
| |
| |
| |
| Glossary of Word Parts | |
| |
| |
| Glossary | |
| |
| |
| Index | |