Check-In, Check-Out Managing Hotel Operations

Name: Check-In, Check-Out Managing Hotel Operations
Price: 6.75 USD
Availability: InStock
ISBN: 9780131126824

ISBN-10: 0131126822

ISBN-13: 9780131126824

Edition: 7th 2005

Authors: Gary K. Vallen, Jerome J. Vallen

List price: $88.40

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For courses in Hotel Front Office Management. The leader in rooms management education and job-training for over two decades. This text provides exceptionally complete coverage of the hotel's front office and all of the support positions that make it workfrom the global reservation network, to legal concerns, sales and marketing techniques, management issues, room rate formulas, and control and oversight. The seventh edition of Check-In; Check-Out focuses on the broad view of lodging management and all that it entails. In a sequence that follows the flow of most guestsreservation, arrival, billing, departure, auditing and accountingthe book treats both the how (e.g., completing a reg.…

Book details

List price: $88.40
Edition: 7th
Copyright year: 2005
Publisher: Prentice Hall PTR
Publication date: 5/14/2004
Binding: Hardcover
Pages: 656
Size: 8.25" wide x 10.00" long x 1.25" tall
Weight: 3.190
Language: English




The traditional hotel industry



The modern hotel industry



The structure of the hotel industry



Global reservations technologies



Individual and group reservations



Forecasting availability and overbooking



Managing guest service



The guest arrival, registration, and rooming



Role of the room rate



Billing the guest folio



Cash transactions



Credit and the City Ledger



The night audit



Technology and the hotel industry