Hospitality Case Manual Developing Competencies in Critical Thinking and Practical Action

Name: Hospitality Case Manual Developing Competencies in Critical Thinking and Practical Action
Price: 4.53 USD
Availability: InStock
ISBN: 9780131120891

ISBN-10: 0131120891

ISBN-13: 9780131120891

Edition: 2009

Authors: Craig C. Lundberg, Cheri A. Young, Jeanna Lundberg, Cheri Ann Young, Jenna Lundberg

List price: $67.80

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Featuring a rich collection of cases, this book looks first-hand at hospitality management and explores where managers work, what they do and the real differences they can make. It includes 35 cases for teaching and learning.

Book details

List price: $67.80
Copyright year: 2009
Publisher: Prentice Hall PTR
Publication date: 10/14/2008
Binding: Paperback
Pages: 288
Size: 7.00" wide x 9.00" long x 0.75" tall
Weight: 0.792
Language: English




Learning From Cases



An Introduction to the Case Method



On Cases and the Case Method



Toward Clearer Thinking



Learning from Casework



Preparing Cases For Discussion



Preparing Cases, Steps 1-3: Initial Work



Preparing Cases, Step 4: Analytical Work



Preparing Cases, Step 5: Diagnostic Work



Preparing Cases, Step 6: Action Planning



Preparing Iceberg Cases, Searching for Information



Outlines for Case Preparation and Case Reports



Cases For Discussion


Listing of Cases


Au Natural Restaurant


Avis Rent-A-Car


Bagel Hockey


Bamboo Garden


Bar Manager


Bellman's Tale


Beta Beta Fraternity


Big Sky Blues


Bosnian Resettlement A, B, C


Box Tree


Cabinet Team


Casino Grande


Croissant Place


Danbury Hotel


Evergreen Willows


Exclusive Resorts Worldwide


Expatriate Manager's Notebook


Group Report


Harbor View


Harrison Hotels Inc.


Juan Perez


Julie's Cal


Kevin Stewart


Mama Linguini's


Montville Hospital Dietary Department


On the Way to the Pinnacle


Prospector Hotel


Simon Says


Smokestack Village


Stations Casinos Inc.


Two Angel's Inn


Visit to McDonalds


What to Say?


Whiteriver Golf and Country Club


Woodward Hotel