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Hotel and Motel Management and Operations

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ISBN-10: 013095795X

ISBN-13: 9780130957955

Edition: 3rd 1994

Authors: Wiliam S. Gray, Salvatore Liguori

List price: $110.00
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Book details

List price: $110.00
Edition: 3rd
Copyright year: 1994
Publisher: Prentice Hall PTR
Publication date: 9/8/1993
Binding: Hardcover
Pages: 368
Size: 7.25" wide x 9.75" long x 0.75" tall
Weight: 1.540
Language: English

Hotel and Motel Development
The History of the Hospitality Industry
Types of Hotels
Corporate Structures and Concepts of Operation
Feasibility Determination
Hotel Management
Hotel Structure and Staff
Staffing a Hotel: The Personnel Department
Reservations: Systems and Operations
Sales and Public Relations
Hotel Operation
The Front Office
Food and Beverage Preparation and Service
The Telephone Department
Engineering
Housekeeping
Other Departments and Sources of Income
Insurance
Hotel Accounting and Controls
The Uniform System of Accounts
The Organization of Accounting
Income Control
Food and Beverage Cost Control
Payroll
Accounts Payable
Credit
Financial Statement: Structure and Analysis
Franchising
Casinos
Health Spas
Trends in the Industry
Index