Hospitality Supervisor's Survival Kit

ISBN-10: 0130498467

ISBN-13: 9780130498465

Edition: 2005

List price: $93.60
30 day, 100% satisfaction guarantee

If an item you ordered from TextbookRush does not meet your expectations due to an error on our part, simply fill out a return request and then return it by mail within 30 days of ordering it for a full refund of item cost.

Learn more about our returns policy


This survival kit contains thetools needed to develop skills in human relations, labor and management relations, and customer service that are essential to effective customer and employee management and supervision. Contains sound principles and practical suggestions for resolving conflict, leading meetings, executing performance appraisals, imposing discipline, scheduling work, and adding value. For managers or directors of training and development in human relations and hospitality management.
what's this?
Rush Rewards U
Members Receive:
You have reached 400 XP and carrot coins. That is the daily max!
Study Briefs

Limited time offer: Get the first one free! (?)

All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.

Customers also bought

Book details

List price: $93.60
Copyright year: 2005
Publisher: Prentice Hall PTR
Publication date: 5/20/2004
Binding: Paperback
Pages: 240
Size: 8.00" wide x 10.50" long x 0.25" tall
Weight: 1.034
Language: English

Being A Successful Leader
Being a Leader in the Hospitality Industry
Guidelines for the New Supervisor
Creating A Successful Team
Working With and Developing Your Team
People: Your Key to Productivity and Profit
Building Relationships
Creating a Productive Working Climate
Helping Your Staff Become a Team
Leading for Peak Perfomance
Private Communications
Solving Performance Problems
Keeping Turnover From Being a Problem
Getting The Best From Your Team
Paying Your Team
Delegation: Sharing the Workload
Teaching Others What You Know
Evaluating Performance: The Formal Appraisal
Increasing Your Own Opportunities
A Positive Workplace Starts with You
Organization and Planning
Setting Priorities
Being a Problem Solver
Dealing with Change and Resistance to Change
Change and Your Opportunities for Growth
Performance Mistakes to Avoid
Related Websites
Free shipping on orders over $35*

*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

Learn more about the TextbookRush Marketplace.