Team Power Managing Human Resources in the Hospitality Industry
List price: $133.00
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Description: For undergraduate-level courses in Hotel, Restaurant, and Institutional Management. Based on the author's extensive experience in the field, this is the first human resources management text to focus exclusively on the complexities of the hospitality industry. It deals comprehensively with the ins and outs of all the dimensions of caring and leading required of hospitality industry employees to achieve optimum performance. It explores the most relevant issues and modern approaches to HRM, with a focus on effective methods for building a winning teamthe approach necessary to create the exceptional guest experiencethe key to success in this highly competitive marketplace.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $133.00
Copyright year: 2001
Publisher: Prentice Hall PTR
Publication date: 12/29/2000
Size: 7.25" wide x 9.25" long x 1.00" tall
|Human Resources Planning: Towards Teamwork|
|From Scientific Management to Team Building: A Historical Perspective|
|Creating a Vision and Building Superior Teams|
|Total Quality Management|
|Recruitment and Selection|
|Reducing Team Member Turnover|
|Understanding Human Behaviors|
|Problem Solving and Decision Making|
|Compensation, Benefits, and Labor Costs|
|Preparing for Success|
|Essential Employment Regulations|
|Glossary of Terms|