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Preface | |
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Introducing Supply Chain Management | |
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The Supply Chain Management Concept | |
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Introduction | |
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Elements and Evolution of Supply Chain Management | |
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Purchasing and Supply Management | |
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Introduction | |
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Importance of Purchasing | |
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The Objectives/Goals of Purchasing | |
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The Purchasing Process | |
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Purchasing and Other Functions | |
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Purchasing and Integrated Logistics Interfaces | |
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Types of Purchases | |
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Supplier Selection, Evaluation, and Measurement | |
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Purchasing Partnerships | |
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Materials Sourcing | |
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Just-in-Time Purchasing | |
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Operations | |
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Introduction | |
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Overview of Basic Operations | |
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Overall Systems | |
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Aggregate Planning/Workforce Planning | |
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Production Scheduling | |
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Shop Floor Control | |
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Assessment | |
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Introducing Integrated Logistics | |
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Integrated Logistics Management | |
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Introduction | |
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The Integrated Logistics Model | |
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Integrated Logistics Activities | |
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Evolution of the Integrated Logistics Concept | |
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The Integrated Logistics Value-Added Concept | |
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Financial Impact of Integrated Logistics on the Firm | |
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Integrated Logistics Interfaces Within the Firm | |
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Emerging Integrated Logistics Concepts | |
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Quality Customer Service and Integrated Logistics | |
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Introduction | |
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Customer Service | |
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Channels of Distribution | |
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Service Response Logistics | |
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Introduction | |
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Products Versus Services | |
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Equipment-Based and People-Based Services | |
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Integrated Logistics From a Service Perspective | |
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Primary Service Response Logistics Activities | |
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Service Response Logistics Functions | |
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Service Response Logistics Model | |
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Intermediaries in Service Response Logistics | |
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Service Response Logistics Strategic Implications | |
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The Integrated Logistics Activities | |
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Domestic Transportation | |
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Introduction | |
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Transportation Regulation | |
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Modes of Transportation | |
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Intermodal Transportation | |
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Transportation Market Structures | |
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Transportation Cost Structures | |
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Intermediaries/Third-Party Providers | |
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Just-in-Time Delivery | |
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Transportation Management | |
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Introduction | |
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Traffic and Transportation Strategy | |
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Modal Characteristics and Selection | |
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Carrier Characteristics and Selection | |
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Private Fleet or For-Hire Carriage | |
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Third Parties Versus In-House Transportation | |
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Terminal Operations | |
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Transportation Manager Activities | |
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Management Opportunities | |
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Documentation Requirements | |
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Inventory Management | |
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Introduction | |
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Rationale for Having Inventory | |
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Inventory in the Integrated Logistics Pipeline | |
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Symptoms of Poor Inventory Management | |
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Financial Impact of Inventory | |
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Inventory Costs | |
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Classifying Inventory | |
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Inventory Management Models | |
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Customer Service Levels and Safety Stock | |
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Scheduling | |
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Introduction | |
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Scheduling Concepts and Sales | |
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Scheduling Concepts and Integrated Logistics | |
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Scheduling | |
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Material Requirements Planning (MRPI) | |
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Manufacturing Resource Planning (MRPII) | |
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Distribution Requirements Planning (DRP) | |
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Just-in-Time Manufacturing (JIT) | |
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Scheduling in Service Companies | |
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Warehouse Management | |
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Introduction | |
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Warehouses Versus Distribution Centers | |
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Rationale for Warehouses | |
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The Role of Warehousing | |
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Basic Components of a Warehouse | |
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Functions of a Warehouse | |
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Types of Warehouses | |
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Number of Warehouses | |
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Warehouse Design | |
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Warehouse Productivity | |
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Warehouse Information Systems | |
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Material Handling and Packaging | |
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Introduction | |
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Material Handling | |
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Packaging | |
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Coordination Issues in Integrated Logistics | |
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Reverse Logistics | |
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Introduction | |
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Recycling | |
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Customer Returns of New Products | |
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Customer Returns of Used Products | |
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Customer Returns of Reused Products | |
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Outsourcing Reverse Logistics Requirements | |
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Green Marketing and Life-Cycle Analysis | |
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Designing an Effective Reverse Logistics System | |
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Determining Transportation and Location for a Reverse Logistics System | |
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Handling of Environmentally Sensitive Materials | |
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Organizating Integrated Logistics | |
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Introduction | |
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Organizational Structures in Integrated Logistics | |
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Integrated Logistics Control | |
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Mediating Factors in Organizational Design | |
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Informational Issues in Integrated Logistics | |
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Introduction | |
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Integrated Logistics Information Systems | |
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E-Commerce | |
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Integrated Logistics Accounting | |
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Introduction | |
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Logistics Accounting | |
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Break-Even Analysis | |
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Activity-Based Management (ABM) | |
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Activity-Based Costing (ABC) | |
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Strategic Integrated Logistics Management | |
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Introduction | |
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Key Issues in Strategic Integrated Logistics Management | |
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Evolution of Strategic Integrated Logistics Management | |
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Integrated Logistics Quality | |
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Integrated Logistics Benchmarking | |
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Integrated Logistics Measurement Areas | |
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Global Integrated Logistics | |
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Introduction | |
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Global Integrated Logistics Strategic Options | |
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Global Integrated Logistics Management | |
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Global Intermediaries | |
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Terms of Sale, Documentation, and Letters of Credit | |
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Index | |