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Preface | |
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Management Challenge | |
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Projects and Trends in the 21st Century | |
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Projects and Time | |
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The Environment of a Project | |
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Trends in Project Management | |
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Trends Are Blending and Changing | |
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Overall Impact of Trends on Projects | |
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Lessons of the Past | |
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Methods of the More Recent Past | |
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The Project Plan | |
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The Setting for Modern Projects | |
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Exercises | |
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Summary | |
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Projects and Project Management | |
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Are Projects Different? | |
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The Traditional Organization | |
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Matrix Management | |
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Setting the Stage for Successful Projects | |
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The Project Management Process | |
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Examples | |
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Exercises | |
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Summary | |
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Lessons Learned from Projects | |
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Projects: The Good, the Bad, and the Ugly | |
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Examples of Methods and Tools | |
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Examples of Problem Projects | |
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Examples of Successful Projects | |
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What These Examples Show | |
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Exercises | |
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Summary | |
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Getting the Project Started Right | |
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Project Definition | |
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A Step-by-Step Approach for Developing the Plan | |
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The Project Template | |
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Presenting the Project Plan | |
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Examples | |
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Exercises | |
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Summary | |
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Setting Up a Project Plan | |
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Task Definition | |
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Milestones | |
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Identifying Resources | |
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The Task Detail | |
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Scheduling | |
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Using the Web and Intranets | |
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A Landscaping Example | |
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Example: Manufacturing Operation | |
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Exercises | |
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Summary | |
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Being a Winning Project Leader | |
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Project Resources | |
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What Does a Project Manager Do? | |
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Threats to Project Managers | |
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Bases of Power for a Project Manager | |
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Types of Project Managers | |
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Having Multiple Project Managers | |
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Attributes of a Good Project Manager | |
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Motivating the Project Team | |
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Constraints on Project Managers | |
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Project Management versus Line Management | |
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Setting Up a Project | |
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Daily Life of a Project Manager | |
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Taking Over a Project | |
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Conflicts with Line Managers | |
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Turning Around a Failing Project | |
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Measuring Yourself as a Project Manager | |
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How to Become a Project Manager | |
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Twenty Ways to Fail as a Project Manager | |
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Twenty-Five Ways to Succeed as a Project Manager | |
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Being Typecast as a Project Manager | |
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Example: Manufacturing Operation | |
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Summary | |
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The Project Team | |
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A Few Words about the Word Team | |
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Getting the Team | |
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Initial Team Meetings | |
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Managing the Team | |
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Dealing with Disaster | |
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Restructuring a Team | |
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Having Fun | |
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Taking Suggestions from the Team | |
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Rewarding the Team | |
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An Example of Time | |
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Example: Manufacturing Operation | |
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Exercises | |
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Summary | |
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Using the Web and Intranets | |
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Technology Perspective | |
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Modern Management in a Networking Setting | |
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Managing the Technology | |
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Costs and Benefits of Networking Technologies | |
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Some Potential Problems | |
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Developing a Project Management Networking Strategy | |
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Nine Steps in Migrating to a Network-Based Environment | |
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Commonly Encountered Problems | |
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The Near Term Future | |
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Example: Manufacturing Operation | |
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Exercises | |
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Summary | |
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Managing the Project | |
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Tracking and Monitoring the Project | |
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Taking Stock | |
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Issues and Opportunities | |
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Management Activities | |
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Project Analysis | |
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Project Administration | |
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Different Points of Focus during the Project | |
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Example: Manufacturing Operation | |
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Exercises | |
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Summary | |
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Project Cost Analysis | |
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Cost Characteristics | |
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Steps in Calculating Planned Costs | |
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Trade-offs--Accuracy versus Effort | |
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Guidelines for Building a Budget for a Project | |
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Budget versus Actual Cost | |
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Earned Value | |
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Activity-Based Costing | |
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Value Engineering and Kaizen Costing | |
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Variance Analysis | |
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Reviewing a Group of Projects | |
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Example: Manufacturing Operation | |
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Exercises | |
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Summary | |
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Succeeding with Projects Great and Small and Programs | |
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The Size Factor | |
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Characteristics of Large Projects | |
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Small Projects | |
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Levels of Projects | |
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Issues with Nonproject Work | |
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Programs: Different Meanings | |
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Analysis Tools: Some Specific Suggestions | |
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Example: Manufacturing Operation | |
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Exercises | |
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Summary | |
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Product Management | |
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What Is a Product? | |
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Product Management | |
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Product versus Project Planning | |
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Relationship between the Product Manager and Project Manager | |
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Product Development Project Plan | |
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Life of a Product Manager | |
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Pitfalls in Product Management | |
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You Are a Product | |
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Example: Manufacturing Operation | |
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Exercises | |
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Summary | |
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Managing Issues in Projects: Problems and Opportunities | |
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Problem versus Opportunity | |
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Steps in Addressing Issues | |
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Symptoms | |
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Potential Causes and Issues | |
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Issues in Multiple Projects | |
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Example: Manufacturing Operation | |
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Exercises | |
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Summary | |
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Managing Risks | |
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Types of Risk to Projects | |
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Examples from the Past | |
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Risks and Projects | |
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But Risk Can't Be Controlled | |
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Taking Action on Issues | |
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Risk Strategy: Deal Only with Critical Factors | |
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Risk Strategy: React Quickly to Issues | |
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Risk Strategy: Be Proactive, but Still Conservative | |
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A Step-by-Step for Issues Management | |
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Management Communications | |
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Issues across Projects | |
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Why Projects Fail | |
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Issues at the End of a Project | |
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Example: Manufacturing Operation | |
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Exercises | |
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Summary | |
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Culture Factors in Projects | |
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How Is Culture Involved in Projects? | |
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Impacts on the Nature of the Project | |
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Examples from the Past | |
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Examples from the Present | |
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How Culture Affects Project Management | |
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A Realistic Approach to Implement Limited Cultural Change in Your Projects | |
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Examples | |
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Exercises | |
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Summary | |
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Managing Multinational and Global Projects | |
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International Dynamics | |
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Dimensions of Complexity | |
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Examples of International Projects | |
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Steps in Carrying Out International Projects | |
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Select a Strategy for International Projects | |
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Define the Purpose and Scope of the Project | |
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Develop the Vision and Benefits Resulting from the Project | |
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Identify Roles and Responsibilities | |
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Perform an Analysis of Potential Issues | |
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Determine How Resources Will Be Managed | |
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Establish How Communications Will Be Addressed | |
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Setting Up an International Project | |
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Managing Resources | |
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Managing Work | |
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Examples | |
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Exercises | |
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Summary | |
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Project Management Methods and Tools | |
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Project Communications and Presentations | |
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Project Communications | |
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Advantages and Disadvantages of Different Mediums | |
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Messages Are Golden Bullets--Use Them Sparingly | |
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Guidelines for Specific Mediums of Communication | |
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Deciding on the Medium and Timing | |
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Whose Fault Is It If the Message Fails? | |
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Presentations | |
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Example: Manufacturing Operation | |
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Exercises | |
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Summary | |
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Project Management Software | |
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What Is Project Management Software? | |
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Why Use Project Management Software? | |
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How Does Project Management Software Work? | |
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Levels of Use | |
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Getting Started with the Software | |
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Presenting the Schedule to Others | |
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Using the Reports for Competitive Advantage | |
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Updating the Schedule | |
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Some Hints--Political and Otherwise | |
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Standardization | |
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Example: Manufacturing Operation | |
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Exercises | |
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Summary | |
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Project Administration | |
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What Do We Mean by Manual? | |
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Organization--Yesterday versus Today | |
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Manual Administrative Project Work | |
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The Project File | |
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Managing Documents | |
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Project Meetings | |
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Tracking Issues | |
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Tracking the Status of the Project | |
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Reporting to Management on the Project | |
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Handling Many Small Projects | |
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Time Management | |
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How to Establish Good Manual Processes | |
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Example: Manufacturing Operation | |
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Exercises | |
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Summary | |
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Evolution, Revolution, and Termination | |
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Project Change and Death | |
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Changes in Projects of Today | |
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Implementation Strategy for Change | |
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Support Structure for Change | |
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Following Up on Changes | |
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Selling Project Change | |
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Killing a Project | |
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Project Salvage | |
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What Can Go Wrong during Project Shutdown? | |
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How the Organization Learns from Failures | |
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Example: Manufacturing Operation | |
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Exercises | |
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Summary | |
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Using Lessons Learned | |
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Why Learn from Projects? | |
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What Can We Learn from Projects? | |
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Why Do We Often Not Learn from Projects? | |
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Gathering Lessons Learned as You Go | |
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Some Problems in Gathering Lessons Learned | |
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What Is Project Success? | |
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How to Conduct the Review of the Project | |
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Example: Manufacturing Operation | |
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Exercises | |
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Summary | |
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Where to Go from Here | |
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Project Management Redefined | |
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The Value of Project Management | |
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Why Being a Project Manager Is a Good Idea | |
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Some Specific Guidelines | |
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Methods and Tools | |
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Do It Yourself | |
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Key Decisions on Project Management | |
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Actions You Can Take | |
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Some Final Thoughts | |
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The Magic Cross Reference | |
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Web Sites | |
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Index | |