Charles "Chuck" Sennewald is an independent security management consultant and former Director of Security at The Broadway Department Stores, a major division of Carter Hawley Hale Stores, Inc. He is also the author of numerous security industry books, including Butterworth-Heinemann titles: The Process of Investigation, Shoplifting, Security Consulting, and Effective Security Management. Mr. Sennewald is the founder and first president of the International Association of Professional Security Consultants (IAPSC) and a member of the American Society for Industrial Security (ASIS). John Christman, CPP, is the former VP and Director of Security for Macy's West and is now a security consultant.