ITIL Service Transition

ISBN-10: 0113313063

ISBN-13: 9780113313068

Edition: 2nd 2011

Authors: Great Britain: Cabinet Office, Stationery Office

List price: $185.00
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Description:

This publication offers updated guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.
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Book details

List price: $185.00
Edition: 2nd
Copyright year: 2011
Publisher: Stationery Office, The
Publication date: 7/29/2011
Binding: Paperback
Pages: 361
Size: 8.25" wide x 11.25" long x 0.75" tall
Weight: 1.430
Language: English

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