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Workplace Today and Tomorrow

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ISBN-10: 0078605709

ISBN-13: 9780078605703

Edition: 2006

Authors: Joseph Pace

List price: $49.67
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Book details

List price: $49.67
Copyright year: 2006
Publisher: McGraw-Hill Higher Education
Publication date: 1/13/2005
Binding: Paperback
Pages: 144
Size: 8.25" wide x 10.50" long x 0.25" tall
Weight: 0.638
Language: English

Understanding Tomorrow’s Job Opportunities
Career Directions
Information Technology
RetailWholesale Sales and Services
Health Science
Communication and Media
Finance and Accounting
Professional Business Protocol
Professional Presence Dressing and Grooming
Meeting and Greeting
Interacting at Work
Business Meals, Business Travel
Business by Telephone and E-mail
Develop a Customer-First Attitude
The Importance of the Customer
Understanding Marketing and Public Relations
Interacting with Customers
Managing Customer Complaints
Interacting with Internal Customers and Suppliers