Management Leading and Collaborating in the Competitive World

ISBN-10: 0078137241

ISBN-13: 9780078137242

Edition: 9th 2011

Authors: Thomas S. Bateman, Scott A. Snell

List price: $251.00 Buy it from $2.39
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Description:

Bateman/Snell results-oriented approach is a unique hallmark of this textbook. In this ever more competitive environment there are five essential types of performance, on which the organization beats, equals, or loses to the competition which are cost, quality, speed, innovation and new to this ninth edition, service. These five performance dimensions, when done well, deliver value to the customer and competitive advantage to you and your organization. Throughout the text Bateman Snell remind students of these five dimensions and their impact on the bottom line with marginal icons contributing to the leadership and collaboration theme, which is the key to successful management. People working with one another, rather than against, is essential to competitive advantage.
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Book details

List price: $251.00
Edition: 9th
Copyright year: 2011
Publisher: McGraw-Hill Higher Education
Publication date: 1/7/2010
Binding: Hardcover
Pages: 784
Size: 8.75" wide x 11.25" long x 1.25" tall
Weight: 4.092
Language: English

Foundations of Management
Managing
The Evolution of Management
The External Environment and Organizational Culture
Managerial Decision Making
Planning: Delivering Strategic Value
Planning and Strategic Management
Ethics and Corporate Responsibility
The Caux Round Table Principles of Ethics
Managing in Our Natural Environment
International Management
Entrepreneurship
Information for Entrepreneurs
Organizing: Building a Dynamic Organization
Organization Structure
Organizational Agility
Human Resources Management
Managing the Diverse Workforce
Leading: Mobilizing People
Leadership
Motivating for Performance
Teamwork
Communicating
Controlling: Learning and Changing
Managerial Control
Managing Technology and Innovation
Operations Management in the New Economy
Creating and Managing Change
Glossary
Notes
Photo Credits
Indexes
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