Communication Works

ISBN-10: 007803681X

ISBN-13: 9780078036811

Edition: 11th 2013

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Description:

Communication Works 11eapplies a newcritical thinking frameworkto its core content, now in a more user-friendly 15-chapter organization. We have retained and revised the text’s practical approach to communication, with a focus on the ways in which diversity, technology, social media, and ethical concerns both enrich and complicate our world. Students will learn what role communication plays in their lives today, in the classroom, and tomorrow, in the working world. And withConnect Communication, instructors and students have a print and digital solution to meet the needs of their course.
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Book details

List price: $99.99
Edition: 11th
Copyright year: 2013
Publisher: McGraw-Hill Education
Publication date: 2/1/2012
Binding: Paperback
Pages: 544
Size: 8.25" wide x 10.25" long x 0.75" tall
Weight: 2.310
Language: English

About the Authors
Preface
Acknowledgments
The Essentials of Communication
Communication: The Starting Line
Communicating in a Multicultural Society and World
Perception and the Self: The "I" Behind the Eye
Language and Meaning: Helping Minds Meet
Nonverbal Communication: Silent Language Speaks
Listening, Feedback, and Critical Thinking
Interpersonal Communication
Understanding Relationships
Person-to-Person: Relationships in Context
Communicating in a Small Group
Groups and Teams: Strategies for Decision Making and Problem Solving
Leading Others and Resolving Conflict
Communicating to the Public
The Speaker and the Audience: The Occasion and the Subject
Researching, Supporting, and Outlining Your Speech
Preparing Presentation Aids and Delivering Your Speech
Informative Speaking
Persuasive Speaking
Appendix: Interviewing and Developing Professional Relationships
Online Unit: Mass Communication and Media Literacy
Answer Key
Glossary
Notes
Credits
Index
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