Using Information Technology

ISBN-10: 007351683X

ISBN-13: 9780073516837

Edition: 10th 2013

Authors: Stacey Sawyer, Brian Williams

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USING INFORMATION TECHNOLOGY; A Practical Introduction to Computers & Communications 10/e If there is anything we have learned during 18 years of writing and revising this computer concepts book, it is this: Not only does the landscape of computer education change rapidly, but so do the students. . . .This edition, then, is written for the Always On generation, helping students use technology to enrich their personal lives. –Brian K. Williams & Stacey C. Sawyer
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Book details

List price: $166.67
Edition: 10th
Copyright year: 2013
Publisher: McGraw-Hill Higher Education
Publication date: 1/23/2012
Binding: Paperback
Pages: 608
Size: 8.25" wide x 10.50" long x 0.75" tall
Weight: 2.970
Language: English

Introduction to Information Technology: Your Digital World
the Practical User: How Becoming Computer Savvy Benefits You
Information Technology & Your Life: The Future Now
Two Parts of IT: Computers & Communications
Education: The Promise of More Interactive & Individualized Learning
Practical Action Box: How to Be a Good Online Student
Health: High Tech for Wellness
Money: Toward the Cashless Society
Leisure: Infotech in Entertainment & the Arts
Government & Electronic Democracy: Participating in the Civic Realm
Jobs & Careers
Information Technology is Allpervasive: Cellphones, Email, the Internet, & the E-World
The Phone Grows Up
"You've Got Mail!" Email's Mass Impact
Practical Action Box: Managing Your Email
The Internet, the World Wide Web, & the "Plumbing of Cyberspace"
College Students & the E-World
the "All-Purpose Machine": The Varieties of Computers
All Computers, Great & Small: The Categories of Machines
Mainframe Computers
Understanding Your Computer
How Computers Work: Three Key Concepts
Pretending to Customize a Desktop Computer: Basic Knowledge of How a Computer Works
Input Hardware: Keyboard & Mouse
Processing & Memory Hardware: Inside the System Cabinet
Storage Hardware: Hard Drive & CD/DVD Drive
Output Hardware: Video & Sound Cards, Monitor, Speakers, & Printer
Communications Hardware: Modem
Where Is Information Technology Headed?
Computers: Miniaturization, Speed, & Affordability
Communications: Connectivity, Interactivity, & Multimedia
When Computers & Communications Combine: Convergence, Portability, Personalization, Collaboration, & Cloud Computing
"E" Also Stands for Ethics
Experience Box: Better Organization & Time Management: Dealing with the Information Deluge in College-& in Life
the Internet & the World Wide Web: Exploring Cyberspace
Connecting to the Internet: Narrowband, Broadband, & Access Providers
Narrowband (Dial-Up Modem): Low Speed but Inexpensive
High-Speed Phone Lines: More Expensive but Available in Most Cities
Problem for Telephone Internet Connections: The Last Mile
Cable Modem: Close Competitor to DSL
Satellite Wireless Connections
Other Wireless Connections: Wi-Fi, 3G, & 4G
Internet Access Providers (ISPs): Three Kinds
How Does the Internet Work?
Internet Connections: POPs, IXPs, Backbone, & Internet2
Internet Communications: Protocols, Packets, & Addresses
Who Runs the Internet?
The World Wide Web
The Face of the Web: Browsers, Websites, & Web Pages
How the Browser Finds Things: URLs 66
The Nuts & Bolts of the Web: HTML & Hyperlinks
Using Your Browser to Get around the Web
Web Portals: Starting Points for Finding Information
Search Services & Search Engines & How They Work
Four Web Search Tools: Individual Search Engines, Subject Directories, Metasearch Engines, & Specialized Search Engines
Smart Searching: Three General Strategies
Practical Action Box: Evaluating & Sourcing Information Found on the Web
Multimedia Search Tools: Image, Audio, & Video Searching
Practical Action Box: Serious Web Search Techniques
Desktop Search: Tools for Searching Your Computer's Hard Disk
Tagging: Saving Links for Easier Retrieval Later
Email & Other Ways of Communicating over the Net
Two Ways to Send & Receive Email
How to Use Email
Sorting Your Email
Instant Messaging
FTP-for Copying All the Free Files You Want
Newsgroups-for Online Typed Discussions on Specific Topics
Listservs: Email-Based Discussion Groups
Netiquette: Appropriate Online Behavior
The Online Gold Mine: Telephony, Multimedia, Webcasting, Blogs, E-Commerce, & Social Networking
Telephony: The Internet Telephone & Videophone
Multimedia on the Web
The Web Automatically Comes to You: Webcasting, Blogging, & Podcasting
E-Commerce: B2B Commerce, Online Finance, Auctions, & Job Hunting
Web 2.0: Social Networking, Media Sharing, Social-Network Aggregation, & Microblogging
Practical Action Box: Social Networking: Worth the Convenience?
The Intrusive Internet: Snooping, Spamming, Spoofing, Phishing, Pharming, Cookies, & Spyware
Snooping on Your Email: Your Messages Are Open to Anyone
Spam: Electronic Junk Mail
Spoofing, Phishing, & Pharming: Phony Email Senders & Websites
Cookies: Convenience or Hindrance?
Spyware-Adware, Browser & Search Hijackers, & Key Loggers: Intruders to Track Your Habits & Steal Your Data
Practical Action Box: Tips for Avoiding Spyware
Experience Box: Web Research, Term Papers, & Plagiarism
Software: Tools for Productivity & Creativity
System Software: The Power behind the Power
the Operating System: What It Does
CPU Management
File Management
Task Management
Security Management
Other System Software: Device Drivers & Utility Programs
Device Drivers: Running Peripheral Hardware
Practical Action Box: Utility Programs
Utilities: Service Programs
Common Features of the User Interface
The GUI: The Graphical User Interface
The Help Command
Common Operating Systems
Macintosh Operating System
Microsoft Windows
Network Operating Systems: OES, Windows Server, Unix, & Linux
Embedded Operating Systems for Handhelds
Application Software: Getting Started
Application Software: For Sale, For Free, or For Rent?
Tutorials & Documentation
A Few Facts about Files & the Usefulness of Importing & Exporting
Types of Application Software
Word Processing Software
Spreadsheet Programs
The Basics: How Spreadsheet Programs Work
Analytical Graphics: Creating Charts
Database Software
The Benefits of Database Software
The Basics: How Databases Work
Personal Information Managers (PIMs)
Specialty Application Software
Presentation Graphics Software
Financial Software
Desktop Publishing
Drawing & Painting Programs
Video/Audio Editing Software
Animation Software
Multimedia Authoring Software
Web Page Design/Authoring Software
Project Management Software
Practical Action Box: Help in Building Your Web Page
Integrated Software & Software Suites
Portable Document Format (PDF)
Computer-Aided Design (CAD)
Filenames & Extensions
Data Compression: Putting More Data in Less Space
Experience Box: Getting Help from Tech Support
Hardware: The CPU & Storage: How to Choose a Multimedia Computer System
Microchips, Miniaturization, & Mobility
From Vacuum Tubes to Transistors to Microchips
Miniaturization Miracles: Microchips & Microprocessors
Choosing an Inexpensive Personal Computer: Understanding Computer Ads
The System Unit : The Basics
The Binary System: Using On/Off Electrical States to Represent Data & Instructions
Machine Language
The Computer Case: Bays, Buttons, & Boards
Power Supply
The Motherboard & the Microprocessor Chip
Practical Action Box: Power Issues: Problems with Electrical Power to Your Computer
Processing Speeds: From Megahertz to Picoseconds
More on the System Unit : What Supports the Processor?
Word Size
The Parts of the CPU
How Memory Works: RAM, ROM, CMOS, & Flash
How Cache Works
Other Methods of Speeding Up Processing
Ports & Cables
Expandability: Buses & Cards
Secondary Storage
Hard Disks
Optical Disks: CDs & DVDs
Smart Cards
Flash & Solid State Memory
Practical Action Box: Storing Your Stuff: How Long Will Digitized Data Last?
Online Secondary Storage
Practical Action Box: Starting Over with Your Hard Drive: Erasing, Reformatting, & Reloading
Future Developments in Processing & Storage
Future Developments in Processing
Future Developments in Secondary Storage
Experience Box: How to Buy a Laptop
Hardware: Input & Output: Taking Charge of Computing & Communications
Input & Output
Input Hardware
Pointing Devices
Scanning & Reading Devices
Audio-Input Devices
Webcams & Video-Input Cards
Digital Cameras
Speech-Recognition Systems
Radio-Frequency Identification Tags
Human-Biology-Input Devices
Output Hardware
Traditional Softcopy Output: Display Screens
Traditional Hardcopy Output: Printers
Practical Action Box Buying a Printer
Mixed Output: Sound, Voice, & Video
Input & Output Technology & Quality of Life: Health & Ergonomics
Health Matters
Ergonomics: Design with People in Mind
Toward More Input from Remote Locations
Toward More Source Data Automation
Toward More Realistic Output
Experience Box: Good Habits: Protecting Your Computer System, Your Data, & Your Health
Communications, Networks, & Safeguards: The Wired & Wireless World
From the Analog to the Digital Age
The Digital Basis of Computers: Electrical Signals as Discontinuous Bursts
The Analog Basis of Life: Electrical Signals as Continuous Waves
Purpose of the Modem: Converting Digital Signals to Analog Signals & Back
Converting Reality to Digital Form
The Benefits of Networks
A Few Disadvantages of Networks
Types of Networks: WANs, MANs, & Others
How Networks Are Structured: Client/Server & Peer to Peer
Intranets, Extranets, & VPNs
Components of a Network
Network Topologies
Wired Communications Media
Wired Communications Media: Wires & Cables
Wired Communications Media for Homes
Wireless Communications Media
The Electromagnetic Spectrum, the Radio-Frequency (RF) Spectrum, & Bandwidth
Practical Action: Telecommuting & Telework: The Nontraditional Workplace
Five Types of Wireless Communications Media
Long-Distance Wireless: One-Way Communication
Long-Distance Wireless: Two-Way Communication
Short-Range Wireless: Two-Way Communication
Cyberthreats, Hackers, & Safeguards
Practical Action Box: WikiLeaks & DDoS
Practical Action Box: Ways to Minimize Virus Attacks
Some Cybervillains: Hackers & Crackers
Online Safety
Practical Action Box: How to Deal with Passwords
Experience Box: Virtual Meetings: Linking Up Electronically
Personal Technology: The Future is you
Convergence, Portability, & Personalization
Popular Personal Technologies
Portable Media Players
How PMP/MP3 Players Work
The Societal Effects of PMPs
Using PMPs in College
High-Tech Radio: Satellite, High Definition & Internet
Satellite Radio
HD Radio
Internet Radio
Digital Cameras: Changing Photography
How Digital Cameras Work
The Societal Effects of Digital Cameras
Practical Action Box: Online Viewing & Sharing of Digital Photos
Digital Television
Three Kinds of Television: DTV, HDTV, SDTV
The Societal Effects of the New TV
E-Book Readers: The New Reading Machines
How an E-Book Reader Works
The Drawbacks of E-Book Readers
Tablet PCs
Smartphones: More Than Talk
How a Mobile Phone Works
The Societal Effects of Cellphones
Videogame Systems: The Ultimate Convergence Machine?
Experience Box: The "Always On" Generation
Databases are in Your Life: Digital Engines for Today's Economy
Managing Files: Basic Concepts
How Data Is Organized: The Data Storage
The Key Field
Database Management Systems
The Benefits of Database Management Systems
Three Database Components
Practical Action Box: Accuracy & Completeness
The Database Administrator
Database Models
Hierarchical Database
Network Database
Relational Database
Object-Oriented Database
Multidimensional Database
Data Mining
The Process of Data Mining
Databases & the Digital Economy: E-Commerce & E-Business
E-Commerce: Online Buying & Selling
Information Systems in Organizations: Using Databases to Help Make Decisions
The Qualities of Good Information
Information Flows within an Organization
Computer-Based Information Systems
Office Information Systems
Transaction Processing Systems
Management Information Systems
Decision Support Systems
Executive Support Systems
Expert Systems
Artificial Intelligence
Expert Systems
Natural Language Processing
Intelligent Agents
Pattern Recognition
Fuzzy Logic
Virtual Reality & Simulation Devices
Two Approaches to Artificial Intelligence: Weak versus Strong AI
Artificial Life, the Turing Test, & AI Ethics
DATABASES: Concerns about Privacy & Identity Theft
The Threat to Privacy
Identity Theft
Experience Box: Preventing Your Identity from Getting Stolen
The Challenges of the Digital Age: Society & Information Technology Today
Truth Issues: Manipulating Digital Data
Manipulation of Sound
Manipulation of Photos
Manipulation of Video & Television
Security Issues: Threats to Computers & Communications Systems
Errors & Accidents
Natural Hazards
Computer Crimes
Computer Criminals
Practical Action Box: Is the Boss Watching You? Trust in the Workplace
Security Safeguards: Protecting Computers & Communications
Deterrents to Computer Crime
Identification & Access
Protection of Software & Data
Disaster-Recovery Plans
Quality-of-Life Issues: The Environment, Mental Health, Child Protection, & the Workplace
Environmental Problems
Mental-Health Problems
Protecting Children: Pornography, SexualPredators, & Online Bullies
Workplace Problems: Impediments to Productivity
Economic & Political Issues: Employment & the Haves/Have-Nots
Technology, the Job Killer?
Gap between Rich & Poor
Whom Does the Internet Serve?
In a World of Breakneck Change, Can You Still Thrive?
Experience Box: Student Use of Computers: Some Controversies
Building Systems & Applications: Software Development, Programming, & Languages
Systems Development and the Life Cycle of a Software Project
The Purpose of a System
Getting the Project Going: How It Starts, Who's Involved
The Six Phases of Systems Analysis & Design
The First Phase: Preliminary Investigation
The Second Phase: Systems Analysis
The Third Phase: Systems Design
The Fourth Phase: Systems Development
The Fifth Phase: Systems Implementation
The Sixth Phase: Systems Maintenance
Programming: Traditionally a Five-Step Procedure
The First Step: Clarify the Programming Needs
The Second Step: Design the Program
The Third Step: Code the Program
The Fourth Step: Test the Program
The Fifth Step: Document & Maintain the Program
Five Generations of Programming Languages
First Generation: Machine Language
Second Generation: Assembly Language
Third Generation: High-Level or Procedural Languages
Fourth Generation: Very-High-Level or Problem-Oriented Languages
Fifth Generation: Natural Languages
Programming Languages Used Today
FORTRAN: The language of mathematics and the first high-level language
COBOL: The language of business
BASIC: The easy language
Pascal: The simple language
C: For portability, operating systems, and scientific use
C++: Enhancement of C
LISP: For artificial intelligence programs
Object-Oriented & Visual Programming
Object-Oriented Programming (OOP)
Visual Programming: The Example of Visual BASIC
Markup & Scripting Languages
HTML: For creating 2-D web documents and links
VRML: For creating 3-D web pages
XML: For making the web work better
JavaScript: For dynamic web pages
Flash: Also for creating dynamic web pages
ActiveX: For creating interactive web pages
CGI (Common Gateway Interface)
Perl: For CGI scripts
PHP (Personal Home Page, or PHP Hypertext Preprocessor)
Experience Box: Critical Thinking Tools
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*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

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